The GLOWS of this place: They serve incredible food for the Saturday night parties. Their grilled Salmon is out of this world. The waiters and waitresses are mostly friendly, caring, mindful, and prompt.
The GROWS of this place: The band (singer) who performed on Saturday the 18th was the turning point in our decision to return to this place. Unless we find out who is singing in advance, we will not go there. The band was awful. The songs were horrific. People could not dance at the lack of beat. The voice-music threshold was missing---everyone was on his own. The manager who takes appointments needs to learn to act professional and respectful. He walks around with an open unbuttoned shirt and a cross and acts like a thug with an attitude. He turned us all off. We called to ask for directions after getting lost, and the waiter who picked up the phone put us on hold for 10 minutes. We hung up and called again, and he closed the phone in our face and refused to answer. When we finally found the place, we confronted the waiter and complained about the treatment, the manager stepped in and said that he does not apologize for the behavior of the waiter because they are very busy on Saturday night. Again, the manager acted in a very unprofessional manner and must learn some etiquette and perhaps be taught that "class" has nothing to do with acting like a thug. This was our 5th visit to the place, and will certainly...
Read moreBy far the worst restaurant I've been to in my entire life. The most budget, lazy "restaurant" in history. The service was horrible. 2 incompetent waiters for the entire room full of customers. $75 pre-fix menu price and all you get is 1 bottle of water with no other options for drinks. We weren't even offered any other options, and were not even given a glass with ice. The bread? Room temperature stale bread served in the plastic wrapper from the store. The meal itself was seasoned horribly, served room temperature, and was cafeteria-grade at best. They couldn't bother bringing new plates after the appetizers so we had to use our dirty utensils to make space for the new food on the undersized appetizer plate. Food aside, the singer was mediocre at best, and the music was so loud I couldn't hear my wife sitting directly next to me even screaming in her ear. The belly dancer looked like she watched one 10 minute "how to belly dance" video on YouTube and then gave it a shot without practicing. To provide such a lazy, forgettable and uninspired experience is one thing; but adding 20% non-negotiable gratuity to the worst dining experience known to mankind should be criminal. Don't waste your time or money, I'll be telling everyone I know to stay far away from...
Read moreAfter ordering drinks not once, not twice, not even three times but FOUR times (the drinks literally being two bottles of water) and ordering our meals and appetizers not once but TWICE in the course of 27 minutes, finally we are served bread. Half an hour later and still no food (but at this point we were asked an additional 3 times if we wanted hookah.) Thirty minutes passes and they bring out two wrong dishes and simply say "oh , sorry i tried to help." Coming from the original server who took our drink order and never brought them. Unless you are going for hookah, don't waste your time trying to get food. Other tables sat after us were served before we were and the table next to us (who came easily 20+ minutes after we did) got served at the same time. Hookah customers are served immediately and waited on diligently. Good luck trying to find a manager. Went inside and literally it was empty. I actually really try to justify such abhorrent service before reviewing but they were so unapologetic that i genuinely couldn't find any way to excuse anything that transpired. Try another place and save yourself the time unless you want to walk out only having had some pita bread with olives and pickles after an...
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