Burger King — Restaurant in Walnut Creek

I was in the parking lot outside of Burger King when I made the order, I immediately went in and talked to the cashier to request that my chicken needs to be cooked fresh, I didn't want the precooked or preheated one, she said okay, after waiting less than five minutes the food was ready, I knew it should take more time to cook the five OCs so I asked her again, did you cook the chicken from scratch, she replied, yes of course. When I went home my family and I found that all the Original Chicken sandwichs were overcooked and barely warm, which means they were precooked and reheated, so I knew that she lied to me, adding that the lady at the register was washing the floor while they were preparing my order. Will never order from this place again...

Unorganized needs to get their stuff together! Been waiting in line for 15 minutes and still did not have order together this is incredibly disrespectful to drivers and customers! They need to get their professionalism up-to-date unacceptable! I asked him why the order was not ready and they just walked away and ignored me I actually had to raise my voice and ask again before I got a reply and I'm literally two feet from them maybe actually half a foot. So incredibly disrespectful! Come on guys get your stuff together you need to have a meeting about organization and customer service. Update they actually made me wait another five minutes after the 15 minutes because they forgot the entire order!...

If I could give 0 Stars I would. The person at the drive-thru window took our order much difficulty needing us to repeat our order multiple times. Once we arrive to the window she still needed us to repeat our order after each item that she delivered. She then told us some of the items you requesting we're not available.upon inspection of our bag we noticed that we were missing a chicken sandwich. we asked if she had a chicken sandwich for us she then attempted to ring us up for the chicken sandwich again and we finally just said nevermind and drove off. We never received a receipt for what we actually paid for either Hands down the worst Burger King I've...