Que Onda Tacobar — Restaurant in Walnut Creek

The manager (?) helped me when I ordered a tacos del costra. I noticed that he used much less cheese on the tortilla from the start, but everyone has their own way of making things. But when he did the toppings, I felt like he was giving the least amount of everything he could. I had to ask for another jalapeno and he literally took a pinch of cheese and topped my taco. I asked the girl for a little more cheese and he stepped in and told me that I only purchased one taco and the cheese that is used - they use extra cheese on the tortilla already. Well I have never had someone literally act like this at a Que Onda! I guess this guy is happy being penny rich - pound poor, because that's what he's going to end up being. Keep all of your toppings, dude, because I certainly won't be back. Cheap out and lose business...that's a great business model!! :) I noticed it was the lunch hour and there were no dash orders and only one other customer in there, so perhaps people are not inspired to return/repeat business where the owner treats them like he's having to pay for each shred of cheese out of his own pocket. lololol The food is the food and is good, but the haggling to get another pinch of cheese isn't what I'm trying to do when I step out to spend money on my lunch hour. Would not recommend...

Tried this place for the first time today. Got the food to go. The set up is like a Chipotle for ordering. You tell the worker what you want and they make it in a production line you tell them what you want in your burrito/taco etc. It was decently busy when I got there but I was like third in line. By the time I was paying the line was about 8 groups long. So it was getting busier. Part of the reason for the line length I believe is due to them being a little slow. Part of my order made me have to wait about 5 minutes after paying. I ordered a California Burrito and I had to wait for it due to the French fries in the burrito, they needed to fry them fresh. I appreciate that they made them per order but it does take longer than I hoped. The food is good, but I found the rice in my burrito to be a little salty for my taste. The prices are a little on the higher side, I spent $60 for 4 adults with no drinks. The burrito is pretty big and you possibly could split it between 2 people. Overall I would go back but it might not be...

Rude rude rude. Never been so insulted by a an employee in a restaurant before, I had tried to order a burrito, and the man serving me at the taco bar seem extremely annoyed, I proceeded trying to be polite and tried to get an order done and move on. The meat in the taco bar seemed questionably, as it was sitting there for long periods of time and not fresh as I would hoped, so I was asking what kind of meats there were so I could make a decision, after answering a few of my questions he then selected the greasiest meat without my permission. Like what? I then said, " I don't want that meat I was just asking about the different meats you have." He then said rudely, "either you want the burrito or not." Glaring at me. So I left. I will not be disrespected when I'm spending money on their establishment. I have eaten here before and it's over priced and low quality, we are in the Bay Area. Where the Mexican food in other establishments are top notch. This isn't it. And the disrespect that comes with it is...