KFC — Restaurant in Walnut

Please be very cautious when buying the Family Meal bucket. On my birthday on Jan 14, 2019; I decided to buy a 16 piece family meal. After returning home from a few last minute errends. My family sang me Happy Birthday and we proceeded to serve ourselves. After pulling out the chicken legs, two pieces of thick short hair was sticking out of the food. I checked everything else and called the business to see what I could have done. They told me to return the chicken and that they will provide me with a new bucket. Being a little upset, I asked if there would be hairs in the new bucket. They assured me that there wouldn't be hairs and that there shouldn't be hair in the food in the first place. While my brother and boyfriend went inside to complain to Alfonso, he said that the food would be fried by the same person. He even goes as far in saying that we might have places the hairs in ourselves. I was really upset. My boyfriend asked for corporates number and checked through the bucket just to make sure there wasn't any hairs in the second bucket. Alfonso proceeded to tell my boyfriend and little brother there was no number for corporate so, we all left upset. I will say this in plain honesty, I will never ever eat from KFC again. The only reason, I did eat from the second serving is because I've always been a fan of KFC. I was really disappointed in their customer service and being automatically accused in placing the hairs inside the food. We weren't asking for a free meal, we didnt even return the sides. Why would I want to waste my time pulling a stunt like that. It makes no sense. Be...

I ordered a 4 piece chicken tender combo and a 2 piece chicken tender kids meal with fries and a chicken bowl with NO GRAVY (asked for it on the side) I had to go back! My bowl was missing! And there was no fries in the kids meal, there was popcorn chicken and 2 chicken strip. So I told her that when I went back and she said it's in there. Both son and I looked through it and opened everything! So I gave it to her after and she said oh yeah sorry. She took back the popcorn chickn. I retold her the order and showed her the recipe and they still put GRAVY in my bowl!!! I'm so mad I can't go back again!!! And its way too expensive for the little tiny chickens they give you!! Oh and they had a kid in the kitchen with them!! One of the females was wearing a hoodie over her head while shes working! This was right before 3:00...

Don’t go here unless you wanna be upcharged for everything and get rude service. Started off with the guy working the drive-thru being rude no Hi what’s so ever just slams the window open says my total grabs my card and slams the window shut, next i here it slam open again and my card pretty much thrown in my face, next i get asked if I wanted sauce i said sure he then said if you want sauce there’s a up charge for it, since when do we get charge for any sauce? Now I guess I’m eating my meal with no sauce, Was affraid to ask for extra napkins cause I would have probably got charged extra for asking for napkins as well since I only got 2 napkins placed in my order for 4. If you wanna be nickel and dimed go here but I won’t be anymore I’ll take my business to the other small chicken business in the...