Shanghai Cuisine 上海小馆 — Restaurant in Waltham

My spouse was craving some stir fried shrimp that he had when he was last in Shanghai and found this restaurant serving it. We ordered the Shanghai Pork Bun 上海生煎包. This one had a flavorful feeling and soft fluffy outside with the crispy bottom. This style doesn't have much soup inside. Next was the scallion oil noodle 葱油拌面. This one was a simple dish of noodles, scallion oil and I think dried/fried scallions. Simple but delicious! I would definitely have this one again. Then came the whole reason we were here: Stir-fried Shrimp 油爆虾, misspelled on the menu as Stire-Fried shrimp. These shrimp are served in a savory, slightly sweet thin sauce with full head, shell, legs, tail. We were so excited to dig in that the photo above is a few bites in. This one was also really good, although admittedly a hard sell for many Americans. I would get it again though. Last dish we had was the Shanghai Style Soup Dumplings with Pork 上海小笼包. I have found there are two types of soup dumplings: some which are more plain and those with a strong ginger taste. These ones are the more plain taste. The skin was nice and thin, as soup dumplings should be. They were overflowing with soup! I personally prefer the stronger ginger flavor soup dumplings, but I think these were good for a plainer taste style. This restaurant gives you the full Chinese experience with a very enthusiastic owner. He chats with the restaurant guests and will recommend dishes, ask if the food is good, etc. Piping hot floral tea was brought out within a minute of sitting down. I think...

This is totally a hidden gem! Doesn't look like much from the outside, and it is very basic on the inside. It was clean, including the bathroom. The staff were friendly and helpful. They have a great lunch menu ($11.95) that comes with an amazing hot and sour soup. Complex flavors in a very dark broth. Traditional ingredients like golden needles, black mushrooms or fungus, tofu, and finished with sesame oil. Had a nice amount of heat to it. This is one of the best I've had. You get a choice of crab rangoons or dumplings. I went twice this week and had the dumplings both times. You get 3 good-sized dumplings with pork and a little juice/soup inside. These were amazing. My first day, my entrée was orange crispy chicken. This was extra crispy on the outside, juicy on the inside. It had a delicious sauce with some orange rinds on the chicken. This truly was amazing. It also came with white rice and broccoli. The portions were big! The food was delicious! The second day, I also got the lunch special. Another great cup of soup, I stuck with dumplings and got the Kung Pao Chicken! The chicken was tender, and the veggies were crispy. They did a great job with this dish. Highly recommend. Food came with a complimentary pot of tea and ice water. All of the lunch specials are. 11.95. It is truly a great value! There is plenty of parking across the street. A buck an hour. It's about a minute walk. Highly recommend! Food...

I am writing to express my deep frustration and anger regarding a recent delivery experience that was completely unacceptable and distressing.

First, the order arrived later than the expected delivery time. While delays can happen, what followed was absolutely outrageous. The delivery driver—who was assigned by the restaurant directly, not by Uber—began calling me repeatedly, aggressively asking for a tip. I told him clearly that we would not be home for another 10 minutes. Despite this, he chose to stand in front of our door and wait, pressuring us with calls.

Eventually, my mother—who does not speak English—had to go outside and deal with him. He continued to pester her for tips, completely ignoring her discomfort and the language barrier. His behavior was pushy, greedy, and completely unprofessional.

What makes this even more frustrating is that, because the driver was assigned by the restaurant and not Uber, there is no way to identify or report this person through Uber’s platform. This lack of accountability is unacceptable. Customers should not be put in uncomfortable or unsafe situations because a third-party driver cannot be traced or held responsible.

This experience was not only disappointing—it was infuriating. I demand that this issue be addressed seriously and that appropriate action is taken to prevent this from happening to...