Tropical Smoothie Cafe — Restaurant in Warner Robins

I did an online order and indicated I would go inside to pick up my food. I went in and the line to the cash register was almost out the door, and a handful of people were waiting at the pick up area. It was clear that they were understaffed for the day and couldn’t handle the crowd. I went inside at the time the app said my food would be ready. However, I stood there for almost half an hour and none of them acknowledged me. I would’ve waved one of them down, but they kept on doing their thing. I ended up leaving because I couldn’t wait any longer and didn’t feel like calling the store to cancel my order. So $10 down the drain and an empty stomach later, I will not be returning to this location until they get their stuff figured out and learn to be...

Ate here 1/28/24. We ordered on the app. Then added another order. So, we had 2 orders. Got there and the second order was just finishing up. The first order got lost somewhere. The folks working there were not too happy about things and we had a hard time convincing them we had 2 orders. We showed them the 2 orders on our app and on our credit card app that showed we were charged for both orders. They finally got around to making the second order but not before making several smoothies for other people. (some were app ordered for people not even there! ) All while we sat there and watched. Very annoying and rude. We will not be stopping by this location anymore. On the upside, the Caribbean jerk wrap...

I accompanied my wife there for lunch. She likes smoothies and I thought the menu items looked pretty appetizing. The Chicken Pest Wrap I received was a wilted, folded over piece of flat bread that had been microwaved. The contents of it were so little that it resembled a green spread with little white chunks of I guess ..chicken??? I had to peel the bread apart to see if there was anything actually in it. Disgusting, microwaved, frozen sandwich. You can get much better in the frozen food section of Kroger for half the price, for sure. People there are very nice to take your...