Parking wasn't bad. You can tell that they have great food because the parking lot was full.
Once walking in it seemed like a high pace and loud atmosphere which parallels to the street food type of eatery that it is.
Seating was as bad as I thought it would be. I prefer a booth but they didn't have any as it seemed they were table only. The seats were comfortable and the spacing between tables was spacious. You didn't feel like you were eating on top of each other.
Server experience ( it's important to note that in my past life I spent over 10 years in front end resturant service) there definitely wasn't an art or ebb n flow to how the server waited on us. She seemed very detached and distracted. As if the various tables she was serving were a bit overwhelming. We ordered 3 Thai Teas and a Butterfly pea lemonade. It took 20 minutes for the drinks to hit our table. Literally the Sushi was at our table at the same time as our drinks. There seemed to be no strategy in how she placed our food in que to come out. It seemed like she plugged in everything at once instead of spacing it out. She came only one time to the table about 20 minutes after the last plate to check to see if we needed anything. We were just a table to her and it was very obvious. She forgot our bowls for our Hotpot soup.
On a good note there was another woman who may have been the front of the house manager or owner. She checked in and would always ask one table about a dish. I was very pleased with how she engaged the guests.
Food- Crab Siam Hot and Fresh Cream cheese was a but runny therefore it may have been slightly overcooked. It had bigger chunks of crab than what I expected. It wasn't a memorable dish or elevated. It was my least favorite crab Siam/ Crab Ragoon. I would have maybe added some chives. Cooked it a little less and had a sweet chili sauce or a different sauce. I think also the different dough selection.
Papaya Salad Laos style spicy OMG this was the star of the table. I have been searching for a great Papaya Salad for over 15 years since working at a Thai Resturant 17 years ago. Hands down this was it. I like more of the fishy and Spicy version versus the sweet spicy which is the Thai version. The spiciness was perfect. It didn't over power the fish sauce or shrimp but cut through in its own individual way. The Papaya was so fresh and crisp and the tomatoes were riped and still firm and not mushy. The flavors were built upon another and very balanced. The sticky rice was cooked to perfection and accommodated the salad very well by bringing a different texture and heighten aroma to the dish. It all came together very well. It was a total experience with each bite.
Beach Sushi Roll- it was okay! I have had the roll at numerous resturants in town. It was bad it was good. Good meaning I would order it and eat it again but I wasn't wowed by the flavors. I felt like the rice lacked character and that the skimmed on some of the flavors that could have been show cased a bit better and more profound. It had a great slice of Eel on top which is why I chose it. I would try this again assuming that maybe today was just an off day for the Sushi.
Tom Yum Seafood Hotpot Soup spicy- Amazing soup! Very balanced with fresh and invigorating flavors. I would loved to have some more of the flavors come through such as the sourness of the soup. The lemongrass wasn't as pungent compared to what I have come accustom to. The mushrooms where the star of the show in this soup. The ripened cherry tomatoes added beautiful color and texture to the soup. There was plenty of seafood that wasn't over cooked. KUDOS TO THAT. I would have liked a longer flame for the hotpot because it cooled fairly quickly. Great soup that was balanced. Maybe just more balanced flavoring to bring it to its true character and to liven it up a bit.
All in all I would give them a 4 out of 5
I will eat there a couple more times to determine if it could reign as my new favorite Thai...
Read moreAs someone Thai who knows Thai food well, I came to Zaap with high hopes. The restaurant has a very welcoming atmosphere and a nicely designed space that makes a great first impression. Service was polite, but not very experienced our waitress seemed rushed and didn’t take the time to check on us after our food arrived.
Before ordering, I spoke directly with the Thai cook in the back (which I appreciated) and he recommended the Pad Kana Moo Krob (crispy pork with Chinese broccoli). I asked for it Thai spicy, but unfortunately the dish arrived only warm (not hot), and the spice level wasn’t anywhere near authentic Thai heat. The pork was a little cold, and worst of all, the dish was overwhelmingly salty I had to ask for extra rice to balance it out, and I still couldn’t finish it.
My friend ordered beef Pad Thai , and that dish was also disappointing. There was barely any flavor in either the sauce or the meat, which made the entire plate fall flat. Pad Thai is a staple Thai dish and should be flavorful and balanced this just felt bland.
I really wanted to like Zaap, and I still believe it has potential. The atmosphere is great and they seem to care about offering Thai dishes but the execution, seasoning, and service all need improvement. I hope they take feedback seriously, because with some adjustments, this could become a go to spot for...
Read moreUnfortunately I have to undo a previous review on this restaurant 😕 , I loved this place it was my go to for gluten free food until a week ago when my husband and I went there and order our food , I ordered the gluten free dumplings which was great as usual however my husbands food wasn't , the shrimp was to spicy and the fish he ordered was so over cooked there was no meat left on it , spent 128 dollars and only ate about 30 dollars of it , as we were leaving a lady ran out to our car saying she was sorry and she would take care of it and the way she had put it to us it meant the whole meal since most of it wasn't truly eatable well they took out the 128 and I contacted them and their story changed , first one the original bill they only credited back 5 dollars for the 35 dollar fish that he couldn't eat , so in the end they credited back 25 dollars in total, we knew something was up when it took almost a half hour for the fish to get to our table , doubt we will be going back because we were lied to twice , so I guess it's hit or miss...
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