Jet's Pizza — Restaurant in Washington Charter Township

10/16/24, Jets is my favorite pizza. I don't eat pizza from anywhere else. Jets has the best ingredients as advertised. The best Jets I've had has been from ortonville delivery or pick up and 23 mile in Schoenherr, their slices are on point. Jets is the best pizza, just not from this location. If you're not going to hold up to Jets quality the best thing to do is change your name. I read another review from Tim Perry that stated it was worse then the worst Little Ceasars. Washington twp Jets is now known as Micro Ceasars!!! Sorry Micro Ceasars I love the real Jets. Thank you for all the people that take pride in what they do. If you may be a part of this Washington twp Jets and you are doing all you can, like the girl I spoke with about my order, there are better places for you!!! For everyone else there, don't ruin what may be someone's first time having this food that is great. Customers for this location are and have been lost. No customers=no job. Owner or employees that is the question. Hope to see this location to be the best, but still...

We ordered a big order, and they messed up it by putting onions all of the subs, instead of the 2 italian subs. My mother can't eat onions because it make her sick. Call them up and talked to the manager, he was super apologetic, and understanding. He REPLACED my entire order.... for free! I couldn't believe it. The delivery guy comes and I'm not sure what I'm going to do with all this food! I'm not even sure how I'm going to put it all in my fridge! They didn't have to do that, I'm very grateful for them doing so. My mother is also happy and also very grateful.

I've never had a pizza place be so great to their customer. I would like to thank the manager for being so nice, understanding, and do what he didn't have to do. You have...

Normally I would say this place is great....but I think they have all new people or something. Ordered 2 pizzas and a dessert... First I come to pick it up and the dessert isn't cooked. They rush to cook one. I can feel the cold through the box. I check the 2 pizzas when I got to my car.. wrong pizza for 1. Had to go back inside and show them... No I am waiting for a new pizza to be cooked while my other sits in the warmer with the dessert. No apologies... No omg we screwed up... No offer for a partial or full refund ..nothing.. they just walked away and told the guy to make another pizza.

Now the 1 correct looking pizza has been in The hot box for at least 25 minutes.

Need better management...