Platinum House Of Sweets — Restaurant in Washington Township

I ordered two cakes from this place. The first time the cake was really good! Very moist and aesthically pleasing to the eye. Exactly what I asked for. The woman who ended helping me out both trips was super warm and very pleasant! My family and I enjoyed the cake so much, we decided to place another order and this time we got an 7' cake instead of the 6' cake. However, the second cake was beautiful but it was dry. The first cake was so moist so we were disappointed that the second cake didn't reflect the first one. Other than that, I will say I didn't like the interaction with the owner. She was very stand off-ish the first time I came in to inquire about some cupcakes, while I was waiting on the cake I ordered. I just wanted to do a taste test. I noticed she was helping a customer and she was very engaging and helpful but then when she was done with that customer she just went in the back and didn't engage with me at all. The woman who was helping me, pointed out the owner and included her in our conversation. So she was explaining that I wanted to get some cupcakes to taste because I just placed an order but the owner literally looked dumb founded. Like I was being helped already so she didn't need to be involved. She was not friendly at all. I did encounter her again once I finally picked up the first cake and she was very cold again. Then when I went to pick up the second cake, ironically the same woman who helped me the first time; who made the visit pleasant for me, assisted me again. This time the owner opened the door and looked out at me and then just went back in the baking area. She definitely turned me off, and I definitely want to feel good about where I spend my hard earned money. She did not do that, which is a reflection of my overall review. I posted pictures of the 2nd cake.

I wanted to add, I was contacted by the bakery the very next day by the woman I placed the 2nd order with. She left me a message, stating she would like to work something out because she didn't want to lose me as a customer and she wished that my experience was better. However, I felt like the owner should've made that phone call. The woman who called me was very professional and pleasant but I refuse to support an establishment because an staff member is calling on behalf of an owner. That did not sit well with me, and I love writing reviews because customers can share their experiences...

I purchased a 4 pack of cupcakes ($11) and a PB cup brownie ($3.50).

The brownie was absolutely delicious 😋. It was not overly sweet. The outside has a nice crunchy and the brownie is the perfect thickness. They had an Oreo brownie, cannolis and a few varieties of cookies. It was a small selection.

The cupcakes were ok. I'm not a fan of the buttercream icing. I did not like the icing at all. It had a chemically after taste to me.

The flavors were cannoli ( which I cut before taking the pic), Oreo, carrot cake and chocolate.

The cake part was extremely moist and delicious. If I was rating just the cake, it would be a 10.

I think the price was a bit high for the size of cupcakes. It was more icing than cake. So for me it was not something I will get again.

The space is small. There was a couple doing a cake tasting. The person leading the tasting did not greet me or acknowledge my presence. Which is odd because this place is tiny!

I had a short wait for someone to come from the back. She was efficient, but not overly friendly, She didn't try to sell me any other items. I like a little bit of...

Wow! Just wow!! We used them for our wedding and everything was just so beautiful! Even my wedding venue coordinator said this is the most beautiful dessert table he’s ever seen! It’s like one of those things that are so beautifully put together that your afraid to touch it lol. And not to mention that all the dessert tasted so good! I attached some pics with my review (they are taken off the vendors IG page since I didn’t get my photos back yet). But this was my wedding set up. The only thing that they forgot to bring was the takeout containers. But honestly, what was left our guests and my husband and I just took to our rooms and kept on eating after the wedding was over haha! And even with planning, all I told Gina was the colors I wanted and she and her crew came up with this master piece!!! I mean seriously, it’s absolutely gorgeous!! Highly recommend this...