Arby's — Restaurant in Washington

I went to Arby's this evening to what I expected to be a quick grab and go. It turned out to be a little longer than what I had anticipated. There was a reason behind this. They were short staffed and surprisingly busy for a typical Tuesday evening. There were only two people working when I showed up. Their names are Sonja and Jonathan. Let me tell you about these two! They were such a great team, trying to push out several orders, making sure everyone had what they ordered. They were very apologetic and rushing from the front to the back to take the orders, cook, and prep. I also noticed that they had door dash orders. So, not only were they fixing people's orders that were there, but orders from online. They stayed professional, calm, pleasant, respectful while being put under pressure of a rush they didn't expect. Arby's manager as well as Arby's franchise should be proud to have them working for them. They are great! I'll be glad to go back. Thanks Sonja and Jonathan for setting a great example of hard work and teamwork! And yes, my order was...

Worst "fast" food experience I've had. Ordered mozz sticks and a cookie. 20 minutes later I went to the counter to ask how long and the employee stood there with a blank expression. Another employee came over and grabbed our bag of food that had been sitting on the counter, gave me the bag and walked away without a word! Thanks for the marinara...

Ordered the beef and cheddar meal. Two slices of something that sorta looked like beef and virtually no cheese. I remember when these sandwiches were packed with beef. Times change I guess. Bun was ok. Curly fries were over cooked. Service was ok. Really not...