Stay away. New owners have changed everything that was good. Pictures online of their delicious bloody marys are old pictures. No peperoncino, cheese squares, bacon strip, just a cup with some v8 and vodka. Food finally arrived after sitting in the window for well over 20 minutes. Cold tots, soggy bread. Was lied to by owners stating that there are specials on Sunday when I inquired about their happy hour. I was told the bartenders rotate the drink specials on Sunday and it was up to them. We asked twice today about specials and even showed them the message from owners and were told there were no specials. We were there from 12:00 to 430 with a party of 6. One order that was placed was no mayo and salad instead of fries. What came was a mayo loaded chicken sandwich with fries. Had to send back. The old kitchen staff is new is what we were told since people walked after finding out about new ownership ways. You will find Happy Hour posted online from 1 to 6 every day and from 1 to 6 on weekdays. When you get there you will find out happy hour is 3 to 530 just on weekdays. Really miss the old Birdys. Guess we are taking our partys elsewhere. Sad when 6 of us spent close to $400. Would rather give that to an owner that values it's customers and doesn't lie to them. I expressed our disappointment with the owner but the response was pretty defensive stating the staff is the same and they had a kill the keg special today. Staff is not the same and maybe someone should have notified the bartenders of the special since we were drinking beer and even asked the owner of any special and was told no special or it was the bartenders decision. Good luck. I won't even go to the Boiler Room now since you run your establishments in this manner. Remember, your customers are what put food...
Read moreSports bar that looks a bit like a castle built into a strip mall. The inside is tables, a bar, and lots of TVs!
The good: Those in my party were impressed with the house side salad and the tacos (chips on the side, but no salsa?). Portions were good. The gorgonzola fries were a highlight of the whole thing. The others I was with said the food was better than Poole's. I think some was, but I'd prefer the Poole's burger if we are just comparing burgers.
The bad: One of our chairs was very wobbly. No big problem, we got a different chair.
Drink was refilled with regular water instead of sparkling water (asked and they fixed it).
They were out of the french dip and the Reuben. Sadly out of three of us, those were two of the entrees we wanted.
The cook "forgot to drop our appetizer" so it came out 10 mins after the rest of our food. Luckily they comped it.
Salads came out with the meal instead of before the meal as is traditional. So cold main dish or warm salad? We were there nearly 50 mins before any food hit our table. And they weren't all that busy.
The big kahuna burger was kinda meh. The burger itself was not very flavorful. The rest of the burger was what you expect. The patty itself needs to be better for a sports bar whose food menu thrives on the burger being good.
Probably would go somewhere else next time I go out. Just too many negatives outweighing the positives. So often you go out and everything is just as expected. Here, too many things were wrong all at the same time to earn a better review.
Still loved those gorgonzola...
Read moreWent for 1st time tonight. Not a place I'd go back to. A gentlemen in a group of patrons there before us, chose to single us out to cause problems with, then took it farther, complained to a wait staff that had NOT been waiting on us, and chose to pander to person causing problems, and loudly berate us in front of all patrons based on here say. Then after this same patron continued trying to bait a problem, be disrespectful, and further attempt to publicly shame us in front of an audience. We were sitting quietly at a table, keeping to ourselves. We were there for maybe a half hour, before it got to point we just left. Apparently, if one is new and not a regular, frequent patrons can call the shots, even going so far as to tell us to leave. Our wait person was respectful and kind. The other wait person did not tactfully handle issue at hand, was not respectful, and only furthered verbal beration we had already been...
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