Cold Stone Creamery — Restaurant in Washington

Horribly expensive. We asked if they do kids’ sizes as that’s what we normally order from other cold stone creameries for our toddler-aged kids. They apparently don’t do that size here. The pricing makes no sense here. $10.39 for like it, thirty cents more for love it, and just ten cents more than that for gotta have it. With such minimal differences in pricing you might as well get the biggest size which is double in size than the smallest size. Factor in DC’s 10% sales tax and you’re looking at a $12 ice cream cup when all is said and done. Or $50 for a family of four. This is so ridiculous when there are better handcrafted ice cream places just down the street. I will not be visiting here again. Additionally, they served us the scrapings off the last bit of ice cream in the container. They had brought out a brand new container of ice cream and couldn’t even be bothered to serve us from that. The worker literally spent three minutes scraping the sides of the ice cream in the old pan to get us our order. She went back to it twice to try to get more from the edges. It was all melted and goopy by the time we got it. Not worth $12 for a single cup of old ice...

Right, so imagine this—you walk into a place expecting a delightful, refreshing açaí bowl, something that justifies the absurd price tag. You expect efficiency, a bit of care, maybe even a sprinkle of competence. But instead, you’re met with staff who move at the speed of continental drift and appear to have the customer service skills of a houseplant.

And then, the bowl arrives. You take a bite. And suddenly, you’re faced with the realization that this—this overpriced, underwhelming pile of disappointment—is what they dared to serve you. Worse still, the competition is out there making better açaí bowls for less money.

So, the question remains—why? Why would anyone subject themselves to this when clearly superior alternatives exist? The answer, I suspect, lies in sheer optimism. But let me save you the trouble: skip Cold Stone for açaí. Spend your money elsewhere. You’ll...

Never have i ever been so upset in an ice cream place , because its ice cream how could you be upset , when i first walked in it was 3 workers and 3 people in line , macy was the ONLY employee working her shift today apparently, while i was standing in line waiting to be helped a male employee with dreads was standing around doing absolutely nothing, and it was another employee standing and looking around doing nothing ( darkskin female ) she looked me in my eyes multiple times and didn't even budge to help me , i waiting 7 minutes for macy to finish helping the customer she was already with Macy was SUPER professional, helpful & makes a GGRRREAAATT milkshake, if i could give her 5 stars alone i would but unfortunately her coworkers ruined that , keep working hard macy thank you again for the...