Einstein Bros. Bagels — Restaurant in Washington

Definitely DO NOT order catering from them… placed an order for 2 coffee totes. Thats all! Only 2 coffee totes. Then came OVER 1 hour late. Could barely bother getting into contact with me. These were for a business meeting and by then the meeting had started and it was too late to order anything. I used to think highly of this place and we frequently order catering but I will definitely never order anything from them again. They refunded our money but it doesn’t fix what happened for our meeting. What an absolute joke for customer service and a...

I love Einstein bagels. But the people that work there with the exception of a couple of people, are RUDE , NO CARE IN THE WORLD ABOUT YOU OR WHAT YOU ARE ORDERING. And you would think management would take a close look at this but you are wrong because this is INCLUDING management. This same thing keeps happening over and over and over again. I would stop going to this bagel place and go to the bagel place just across the street a little bit down from...

I went to this shop on 10/8/2021 a little before 8AM. The kindness of which the staff and manager treated me brought tears to my eyes. It made my day and made me feel as though I needed to pay the kindness forward to someone else today....