I went on a Sunday when it wasn't very busy. Not dead, but not packed. I've only been one other time, and after getting a beer I asked how their seating worked. The bartender asked if I was eating, I said probably with a nod and that I was meeting someone there. She said I could sit wherever I wanted. I took a booth, and watched as everyone else that sat after me at least got menus/silverware. Multiple times her, and the tall bartender with tattoos, walked by me without checking on me and avoided eye contact.
After realizing that the person I was supposed to be meeting wasn't coming, I moved to the bar rail so I wasn't taking up a booth and again multiple times both bartenders walked by without saying a thing and even more avoiding eye contact. I asked for a menu, and also almost had to ask to give my food order too. The food was actually really good and priced well for portion sizes.
Over all, very lackluster customer service, ambiance was off too because if no one was playing music in the jukebox it was just dead quiet except for the din of people talking. Watched so many other people get served over myself and it seemed as if it was deliberate avoidance. I guess if you're not a long time regular you don't get the same customer service as others. It was disappointing and the stars are for...
Read moreWhile waiting for the ferry, we were excited to see the Filling Station had a French Dip on their menu. We arrive with only a single table eating in the restaurant and we ordered immediately. An hour later we asked the bartender if we can just get our food to go instead since our 2 sandwiches had not been served yet.. the restaurant filled with about 5 other tables within that hour and 2 of the tables both received their food already and were checking out. The bartender kinda said sorry for the wait and offered to give us 20% off. We ran off to get to our ferry and opened the sandwiches. They were incorrectly made, horribly dry and cold (including dip) and the worst part was the “discount” they gave us was only toward the sandwiches which was enough to cover the mushrooms (of which we didn’t even order in the first place). Suffered eating half the stale sandwich, threw the other half away, and for the first time in my life am writing a gogogle review because they still charged me $50. Rough, Filling...
Read moreWhat a nice place. We stopped in for lunch after enjoying Arness roadside park. The service and food were excellent. Sandwiches run between 15 and 19 dollars. They are served with your choice of fries or Tater tots. Sounds pricey but wow they are very hearty. I got the filling station club with tots. My husband got the grinder. Highly recommend either. Mine had turkey, Ham, bacon, Canadian bacon, cheddar cheese, Swiss cheese, lettuce, tomato and mayo . I brought half home as it was so filling. We will definitely be back. My husband had root beer to drink which was on tap. Very fresh and flavorful. They have indoor and outdoor seating. What...
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