McDonald's — Restaurant in Washington

Come on people...its McDonald's. There is the TV world of McDonald's and there is the reality that is fast food King McDonald's.

Customer service is absolutely NOTHING like your TV staff. Back in my younger days, McDs was much like you came to expect. Now if you just go to the cashier and stand there, say nothing...wait about 10-15 seconds, my guarantee will be that the cashier in front of you will say, "can I help you"? You will definitely (9 out 10 times) not get, "welcome to McDonald's would you like to try a combo today"? No suggestive upsell...in other words, the TV staff vs reality.

Let's talk food service and quality. There are more products than ever being offered by McDonald's and yet the systems that produce them still cannot give you delivery within a one-two minute service window. What are the things that has always disturbed me about McDonald's is that when you order any McGriddle sandwich of any type, you cannot receive syrup with that sandwich without having to pay for the condiment. The mid griddle is a pancake combined with a protein in sometimes cheese. I don't know about you but the traditional breakfast eater in me has to have syrup with my pancakes.

There's so much more I could write but it's not necessary because I think everyone knows where I'm headed to here. I Donald's will always be one of the top fast food restaurants but their customer service is nearly at the bottom of the rankings. If you want great customer service you need not go any further than Chik Filet. Let's revisit this in a few months and I'll tell you if things have gotten better...

I know it's pointless to review a McDonald's. By the time you've made the decision to eat here you've surrendered all pretensions of deserving humane treatment. But srsly the woman behind the counter did not speak English. I don't mean that in a cranky xenophobic way. After four minutes of awkward syllabic tennis, she invited me around the counter to press the button for what I wanted on her Point of Service screen. And that didn't even work, because there isn't a button on the first page for Shamrock McFlurries. I then played a brief game of charades, wherein I mimed a leprechaun eating ice cream, and that seemed to work.

Don't you think they'd make that the top criteria for working the register? Ability to communicate with the customers? The kitchen employees definitely speak English, and were noticeably well versed in words that are not accepted in Words with Friends (TM).

Also, no napkins. That's all. They just don't have napkins at this particular franchise store. I unhinged a roll of t.p. from the bathroom and set that next to the ketchup pump (empty) before I left. Nobody seemed to mind. The Shamrock McFlurry was pretty good, would...

It was a different experience for me this time... Considering I grew up on 8th right behind the McDonald's it's the only thing that's still the same .. When I say behind I mean son the same street as the parking lot on the side where the trashcan entrance is... It's crazy cuz I really didn't know how to get in the drive thru bcuz I came up Georgia avenue from 7th And Florida avenue and it said do not enter but the other entrance doesn't have the directional lines to the driveway for the drive thru but considering I turned in anyway at don't enter on Georgia avenue with the drive thru here on the ground which was the confusion for me but bcuz I always went that way I went that way. Which lead to meeting another car that took the directions and went around only to be in confusion too because the lines on the ground directing to the driveway of the drive thru are coming my way which says do not enter but no entry line drawn on 8th Street which is crazy..but it's still the best McDonald's I will ever go to .. It's like they never changed the fry grease 🤣 Still taste like the 80's.. Thank you Georgia Avenue McDonald's it was...