In this mcdonald's, the employees are just looking up, facing outwards, that is, they don't hear the customer, they 'ignore', they only serve Drive-TUR customers, it's less work for them if they don't see it, they don't hear it.... Dive-Tur gives the customer's food, the drivers who come for the package are waiting there, they close the window without seeing them, that is, they are very famous and fashionable to close them, tak-tak-hey McDonald's staff do these drivers get you for free, what is the difference from other customers, what do you think by working there? If the drivers do not come, if the others do not come, where will the money come from in your safe? Have you ever thought about this, or have any of you thought about it? In general, there is a problem in all McDonald's, but there are more problems in this McDonald's. The drivers are not rude, they always enjoy making you wait. Like you, the drivers do the package job to take money home, but you can't do the package job, you enjoy making them wait or cancel it. You say no, every time you cancel, ten packages a day at 10$ only 100 per day is 3000$ per month, 36,000$ per year. Have you ever accounted for this? If you can't work, get out and let others work... Also, why are the new orders and mobile orders kept waiting in the same order? Then what's the point of the order placed on the internet, if he will wait in line, why should the customer order from the internet, why does the customer order from the internet when he goes to the restaurant, he takes it to avoid waiting, but with new orders, you keep the orders waiting without mobile payment, this is already a problem. injustice is keeping the customer waiting for the customer's money and disgracing them, it is a violation of customer rights... !! I always order from here but with great difficulty. I went again yesterday, on the 3rd of 12 months, that is, in 2023. It was 9.30pm and they gave me 2 drinks in 33 minutes. When I asked, they said if you can't wait, cancel. Is this staff working here reluctantly? Do they work for free? Why are they doing this? Nobody is investigating these. I ordered this. The drink is not something that needs to be cooked. It just fills it from the machine and gives it to you. Okay, five minutes, 10 minutes is normal, but 33 minutes is not normal and it is not free. The customer expects this, he placed his order, so there is no point in making things that are so easy so difficult and have them come from the back row. There is no limit to those who honk their horns and get angry. One day, a fight may break out for these reasons, because it is not clear why hungry people and thirsty people get angry, what they will do when they wait longer than necessary. The staff inside are getting paid, if they didn't they would be getting paid. There must be another solution to this, the people working there have no professional knowledge. It is necessary to hire employees who love their job, not those who are reluctant. There's only one thing they do very well. After sending the taxi away, they close the window and run inside. Even though they see people waiting there, they do not ask why they came and do not say that they can help. This kind of insensitivity is not possible. People come there to buy food with their money. But there is no interest. Nobody questions why they did this. No, the managers working there are no different from them. If there was a manager there who organized the work, it wouldn't be such a problem, but everything is there, there is no service, there is only more waiting than necessary, the drivers who come have to cancel, those drivers are not paid. (When they cancel)McDonald's staff need to know these. These need to be explained, they are all uneducated, they do not know who the customer is, why the customer comes and what these...
Read moreSo I came into your establishment earlier with my elderly stepfather, and my elderly Uncle and the young lady came to the register and told us that we need to go to the kiosk. What was the point of her being at the register if we needed to use the kiosk I don’t know also I’m not sure if y’all are aware but old people in technology don’t mix very well if we came in there for something slight like a sandwich just a sandwich or some fries we shouldn’t have to use the kiosk. You have a register that McDonald’s is not packed 24 hours a day as to where no one can take your order at the register there was nobody in line so the fact that the young lady came to the register just to tell us to go to the chaos and I’m there with two old people. It’s a problem for me that y’all need to fix it immediately. OK it’s not professional it’s unbecoming. We didn’t even get anything from your establishment because the young lady turned both of the registers off after I caught her out for getting paid for doing nothing what are you at the register for if you can’t take any orders just because you have chaos. It doesn’t mean that the entire world is accepting of that older people don’t have time for that BS. We came in there for something very small they could’ve been ran up at the register and gave to us as soon as we ordered it but because you have lazy workers, they think the kiosk is the register you lost business And you should be looking forward to losing more because I’m gonna spread the word that this location is discriminatory against Black people, especially older Black people that are not familiar with technology. I also will be in touch with the blBetter...
Read moreHogan's alley entrance foyer double doorway with riff-raff accomplices elements.Many loitering vagrants and stolen goods peddlers.Drama seekers regular customers with unwanted to be charity giver during the course of entrancing and dining-in.No patrons concerns for security safety measures.Judgemental staff with Spanish speaking outburst of attitudes toward dissatisfied complaining customers about their orders.No orders in the parking lot with inconsiderate behaviors from illegally parking and blocking in front of the entranceway and the drive thru bottlenecking obstruction.On this snow day,the parking was still not completely cleared.Iced packed snow conditions especially on the uber/assigned temporary parking spaces.No floor staffing for sanitizing covid cleanliness Inexperience chaotic lack of staffing shif crew during busy customer surges times;breakfast.Mistakes were made with new ways types of non-physical ordering system/app incorporated into the filling orders screens but,the crew chief at the helm,she was just humanely benevolence in which,I apologized do to company app.errorr during end time frame timely order of the...
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