RANDEEZ COFFEE — Restaurant in Washington

My first experience here was great. The girl (Keanna) was super friendly, asking questions to strike conversation and made my drink perfectly, maybe a bit sweet for me but I'm sure if I saw her again that could be adjusted no issue. I definitely had no quarrel with the 2$ tip I left her. My next experience, maybe 2 days later, not even close to pleasant. I was buying a drink for a friend who hasn't had an espresso beverage in a while and I know has some health concerns, so I was trying to factor what my best options would be for her. I'm also pregnant and have a strict one drink every few days limit so I like to make sure I'm truly craving the drink I'm gonna order. This place charges for every tiny thing and I wanted to be sure I had enough cash as well, since I hate tipping with card. I was being as verbal as I always am when I go somewhere and I know I'm taking up a bit of time. My Maps puts me there for a total of 7 mins. The lady was blatantly impatient, caught an attitude with me, didn't hear my drink orders and spoke to me condescendingly about my order once she did hear it. I didn't get the shots of espresso I ordered in my drink but based on the price (since I just reverted to the same drink I ordered the first time cause I felt rushed) know i was charged. The color of my drink alone made that clear. I asked for an opinion because as someone who works in the industry I figured she would have more knowledge to answer than I would, and her response was very rude and disregarding. Our drinks weren't properly mixed and had a huge layer of the flavor on the bottom of the cups. There was another barista there, and I wish she could have taken an initiative to step in and take over after hearing her coworkers tone and attitude. I typically tip the excess change us a dollar per drink, but seriously felt regret leaving just the extra dollar cause I definitely did not think any of it was earned, but I work in a tip based industry and hate not tipping. I ended up having to find another stand on my route to order the espresso I needed to add to my drink.

I just moved from my 2 favorite stands, and was hoping since this was in my new route that it would be a good replacement, but I'm really not sure if I want to frequent a place that had 1 terrific, so far, barista, and 2 who couldn't be bothered either with me or to correct each other...

Something was going on today. This was the first time I encountered the older blonde women, I think she’s the manager. She was completely rude and disrespectful and kept going off about how people have to tip big! I’m sorry but some people are having bad days and just need to self treat themselves and might not have a lot of money. They don’t wear masks and it was extremely uncomfortable. The other baristas are amazing! But snapping at people is how you lose business. Usually tip but not now if she is working. It’s sad because they are one of the few places to have good food when it doesn’t taste freezer burnt. She gets so mad at people for nothing and then forgets stuff. Maybe that’s why there was no tip. Tips are optional not required. Good service good tip. Bad service bad tip. That’s how the world works.

The owner has created an amazing coffee stand but poor choice in management she needs to be trained in customer service. He should be very proud of his other baristas tho!!! Always smiling.

I always had a good experience here until today when I brought my friends from out of state who were here for another friend’s funeral to show them what a coffee stand was and they were completely trashed on! Good job putting people in a poopier mood then they already are! And went on to say how they have been there before when she has never met them in her life unless she was...

The staff at this coffee shop has consistently delivered exceptional service, but unfortunately, the owner seems indifferent to their well-being and neglectful towards customers. Shockingly, after the shop was deliberately set on fire, the owner only closed for a single day to address the damage, yet failed to dispose of burnt items like creamers and flavors. The aftermath was not only overwhelming for us as customers but must have been incredibly difficult for the employees working in the charred confines of the building. While we've always been advocates for supporting small businesses, this particular establishment is an exception and should...