Starbucks — Restaurant in Washington

Tuesday, March 19th, I went to the Starbucks in Safeway on Canyon while I waited for a prescription in the pharmacy. When I stepped up to the counter to order, it was 6:53 p.m. They close at 7:00 p.m. I ordered a chocolate chip cookie and asked for it to be warmed up for my daughter. The barista told me she already shut the oven down at 6:00 p.m. I didn't make a big deal about it and ordered the cookie as is. I then ordered a mocha and she proceeded to tell me she already cleaned out the machines and asked if I wanted a white mocha instead?? When I asked her why she was shutting machines down before they closed, she replied that she didn't think she would get any other customers. You don't close the store down before the stated time of closure. Closing Duties are done AFTER the store is closed not during open hours.

I ended up not ordering a damn thing and took my business elsewhere. This was horrible customer service. I've worked in retail and we never closed early....even if it was just a few minutes before closing time. This barista needs to be retrained on what it looks like to close a store down properly and provide outstanding...

I love that the servers and so trustworthy. I love that if they do not know the answer, they will clearly tell you that they don't. I love that personally. Starbuck Serves the BEST Pink Cakepop and Coco Cakepop. It is My daughter and nephew's most...

No one is ever there at 9:30-10:20 why close your store at those times when it says your open? I think your employees are off messing around when they...