Turning Natural — Restaurant in Washington

I really want to tear them apart in this review but I won't because at least the lady today was apologetic. Things that would make this location better include: an order here sign, someone or something competent enough to know what items need to be restocked and common courtesy. The real issue I have is that they have raised prices and lowered nearly everything else with the most important being customer service and quality.

I'm huge on getting what you pay for or at least personal satisfaction and today I felt I was strong armed of both. The second biggest issue I have is that you should never have someone pay for something without letting them know verbally or in writing the items that you are out of.

I have been a huge fan of Turning Natural since inception and will no longer support them as them problem is storewide. Paying $15 for salads that don't have items that people paid for is robbery. On top of that you could at least supplement items that you don't have by doubling others but that isn't the case.

Please see pictures of food attached and no I did not eat anything out of them prior to...

I have patronized TN for 8 or 9 yrs. The quality of smoothies and patties have been consistent. The problem is the work ethic and customer service. No matter which location I visit I always feel like the workers are doing me favor by serving me. Most recently I went to Takoma Park location on Wednesday before Thanksgivings at 1:50pm. I was the only customer yet I was barely greeted. Then I was told No Salads, No patties and they closed at 2:30pm eventhough google said 5:00pm. Finally nothing but add-ons can be added to my smoothies...but what if I want more banana??? Meanwhile, the coffee shop right next door was bustling, serving the enitre food menu, closing at posted time, and didn't have a problem with special requests. I know Turning Natural is not a coffee shop so not apples to apples but I have had several issues in recent years so I wanted to speak on a few in case anyone...

I just love me some TN. I have turned myself natural. I had Bob Marley, Blue Bear, Chill Pill, and Marion Berry and Muhammad Ali and Nipsey Blue and Chuck Brown. They are good smoothies along with veggie patties yummy 😋 I miss going this morning but Friday I will be there. Patties here I come had (2) on Tuesday. Maybe this time I would get (3). Breakfast, Lunch, and Dinner. However, throughput the week they close really early. Went one day on Saturday it was closed at 3:30pm, how are they making money. They are closed more then they are having working hours. Closed on Sunday which I understand. But they are always closed or closed early. Make no sense to me but who am I. Only a faithful customers that like the smoothies and Pattie’s. “Just...