Aroma Joe's Coffee — Restaurant in Waterbury

Live in the neighborhood so i started coming a couple times a week. First issue, they turn off espresso early to clean it.. everything you offer should be available until close. Second issue, they regularly close before the posted time. Im sitting here as we speak at 730pm, doors locked. 3rd issue is the service, its either a very personable experience, or the person is rude, cold or literally doesn't speak and avoids eye contact. Sad, but if i cant rely on you having the product you sell available, and i cant depend on you being open when you say you are, then ill buy my $7 coffee someplace else. This is what i get for avoiding chain...

so today was my very first time there and i was so hopeful bit left very disappointed, when i got there, not one person greeted me, the workers didn’t acknowledge a single one of us waiting in the lobby. when i went up and asked for my order they didn’t speak a single word to me, it was really awkward. the food was good, but the customers service alone was so cold and dead i dont wanna go back at all, for a new place with so much competition around you would think you’d try. i came in with high hopes cause i was excited for something new,...

Went through the drive-through… The online ordering system isn’t quite up and ready yet they’re working on it… Such a friendly person at the window answered all my questions… There was nobody behind me so I took a vantage a little bit… The chai tea is the best I’ve ever had… I haven’t had their actual coffee yet just two trips for the chai tea which is so much better than Starbucks… I had a grilled cheese pretzel and it was delicious. I will be a...