Amalfi — Restaurant in Waterbury

Served me a raw meat pizza and called the cops on me when I refused to pay for it.

I'd rate negative stars if it was possible!

This experience happened a few years ago. But I ordered a few pizzas with a party of 8. Restaurant was empty. Pizzas took well over an hour to come out. Waiter kept apologizing. When the 1st pizza came out ( the other one took 20 more minutes) all of 8 of us grabbed a slice. And the pizza was raw. We complained to the server. She apologized and went to talk to the owner who happened to be there. Owner said we could either wait for another pizza ( no way), get a free bottle of wine, or the pizza for free. We asked to have the pizza taken of the bill and gave the pizza back. After the server brought the pizza to the back the owner changed his mind and said almost all the pizza was gone and were to pay for it. I told the server we had a party of 8, we each took 1 slice and we all didn't eat out entire slice after finding it was raw. She said the owner refuses to comp the pizza. I asked to speak to the owner and owner refused to come talk to us. I then told the server we refuse to pay for the pizza and we would like to speak to them. Server tried again and said the owner refuses to speak with us and if we refuse to pay for the pizza they were calling the police. I stood my ground and again told the server I refused to pay for my raw meat pizza. Well the owner called the police. I did not leave. I waited for the police. They informed me that even though by customer service rules I was right, if the owner refused to comp the pizza, and I do not pay I would be arrested. Police were very nice and apologetic. But said they had to follow the law. I paid for the pizza. But this is by far the worst dining experience if had in my life. I would never ever recommend to this...

If I could say this was the lowest quality pizza I ever ordered this would absolutely be the occasion. I ordered 3 party sheet pizzas for a birthday party celebration I was hosting and was recommended by a friend. First off the pizzas in the center of the pies were undercooked.. the biggest waste of money I had this year so far as we ended up throwing out pretty much 2 whole party sheets as people only ate the cheese one and there were still left overs from that box too. The pizza was super thick crust; and also just not at all tasteful.

I’m more upset I literally spent money to have to throw it all away.

I ordered 1 veggie (very heavily decorated with veggies but it was extremely lacking in flavor) and some parts of the pizza were not cooked all the way through especially in the center.

1 cheese (the only pizza that was at least bearable to digest but again lacking in flavor, not tasteful at all, and very thick for no apparent reason as it wasn’t even heavily sauced or anything)

1 buffalo chicken (honestly I don’t even know what this was/ a healthy version? Not every slice was coated with the buffalo sauce and I guess I should’ve read the menu better as why did it have tomatoes?? Honestly this one I would never order again.)

I ate at this establishment a few years back and loved their thin pizza but I guess they’ve switched up their menu, cook, and quality of products served.

I would not recommend this restaurant as it was truly a...

8/27/23-$$ I hate to kick a small business when they are down. It is clear that this business is suffering and barely hanging in there, but I have to keep it real. In my earlier posts about Via Al Parasio on Grand Street, in Waterbury, Ct.. Amalfais Italian Restaurant is where my husband wanted to go to get more food. We used to frequent this restaurant when they were located on Chase Avenue in Waterbury, Ct. They made a huge mistake moving. The place outside looks like the building has been abandoned!!! The landscaping needs much tending to, and you can’t even see it from the road. He ordered the Veal Parmesan and it looked great, but unfortunately it was awful. ( my husband hardly ever says something is bad) He is not a picky eater. I did eat the bread for a couple of days.( I don’t eat a lot, so the small loaf took a while for me to eat) The salad 🥗 was good, after I remade it for my husband. I added spring mix, olives , pepper, garden tomatoes, more cucumbers, beets and cheese. I wish them luck or help from somewhere so they can put a lot more effort in serving edible food. Good luck to them...