Hong Kong Chinese Restaurant — Restaurant in Waterbury

On google it says they are open until 11 it was 1026 when I called from work wanting something to eat and I’m not one of those people who has no common curtesy and figured I would ask if they were still delivering or not because it was so late. The young English speaking guy said yeah what do you want I gave him My order and Told him I would pay with my card. He asked for the address I gve it to him and he said ok hold on so I waited and heard him talking with the people that work there asking if the area was ok to deliver to and it took a couple of minutes but he came back and said okay what’s your card number I gave him all of the info on my card and then he told me to hold on again and in the back round they were trying to figure out we’re i was because I’m close to the Middlebury line they were going back and forth for a couple of minutes asking if I ordered already and he said yes but he could just tell me they couldn’t do it so he comes back on the phone and says the owner says when I get there i have to see your card I asked why and he said he doesn’t know he is just a white guy and that’s what they told him to do so I said that’s fine it’s My card I was just curious because I have never been asked that before. After another minute of confusion he stops talking abruptly and hands the phone over to the Chinese woman who says sorry mam can’t deliver now Its to late and I said mam I understand it’s late but this was all fine a few min ago and I made sure I asked if it was to late and he already took all my card info and she assured me I wasn’t charged and that was that. The point of this story is that it was very rude and not cool how they handled it I would have gladly accepted the sorry mam it’s to late when I originally asked but after taking my order and all my info and card info and making me wait while I can hear them talking about the situation was just ridiculous. It legit just happens 20 min ago and it really just...

BEWARE!!!!

Day before Thanksgiving I ordered two shrimp egg rolls to go and sat at the table waiting. Don’t know if the was a bug (germ) from there tables or the food I eat from there. 3am I woke up cold and shivering with a terrible headache with aching body pain. I ran to the restroom continually from 3-6am with diarrhea and burbing with cabbage taste coming from my stomach to my throat. I was in the bed all Thanksgiving sleep and weak with no strength. After sleeping all day and not eating I decided to go to urgent care where they diagnosed me with food poisoning from the food. No one knows the dates or the if the state checks their kitchen for health code or hygiene. When u order u don’t know what they’re saying either so it’s a phobia today ordering anything from a place where I can’t understand the language nor the kitchens health. After three days of bed rest and soup and ginger ale I’m finally recovering. Beware of this Chinese place. I won’t be eating here EVER AGAIN!!!!!...

I've tried many places in and around the valley this is so far my favorite. If you're a fan of takeout Chinese food with eggrolls with some grease this is the spot, if the eggroll got no grease I don't want it. I typically order wonton soup, house lo mein, fried dumplings, eggrolls and spear ribs all of the above pass the fatass test, also relatively better priced than most takeout spots, they've had me as a customer weekly for the past few. Sometimes they got what im assuming is one of their kids helping with the register, they clearly don't give a shit about being there but I'm able to look past it so don't let it throw you off, i go to takeout spots for the food not the customer service. However, the lady who usually works the register is awesome every time I go in whether shes working the register or not she's busting her ass getting things done clearly a hard worker and someone who cares so if she's handling your order don't worry it's gonna be delicious...