Casey's — Restaurant in Waterloo

I made my order online for a 12 piece bone-in wing and a large pizza. My wait was a half hour! I get there and there is only 11 wings in the box! The dude say I gotta wait again for him to drop one wing lol! I say just give me a discount I ain’t finna sit and wait for one wing after I already waited for 30 mins! He get an attitude and said I just gotta wait! I know it’s only one wing but I paid for it and spent my time to go get it for me and my son! I coulda at least got a couple dollars off smh! I just left the food and went...

Ordered breakfast pizza here this morning and was told it would be ready in 20 minutes. Arrived to the store 20 minutes later and asked for the pizza. They hadn’t even started making it yet. No apologies or explanation. The two people in the back were horribly rude. They started arguing and one even walked out for a bit. I got told it would be 5 more minutes. When my pizza was done 15 minutes later I asked where the mix up was and got told I needed to not be so rude. Will not be returning to this...

Not sure what the heck Was going on I have ordered from this location dozens of times but tonight the customer clerk was very rude over the phone. She was telling me I could not use my debit card to pay for delivery and then further told me that they don’t deliver to my location even though I’m only a mile away. After speaking to A manager I was able to complete my order however he offered no discounts for the way I was treated by...