Hardcore Sweet Bakery — Restaurant in Watertown

The staff is very friendly and attentive. Also, their super talented. However, and unfortunately my $102 birthday cake did not meet my expectations sadly 😭. I ordered a vegan Harry Potter themed cake last week. I was super excited because you guys make so cool looking cakes and I never really ordered a cake besides the supermarket bakery ones like Stop and Shop. I have tasted vegan/non dairy products before but for some reason something in this cake seemed off. Unfortunately, the blue cream (which I think is “butter cream”) was too strong of a cream because when my family and friends all did number two, it was all blue in the toilet 🤭🤭. However, I taught that the fact that the blue cream caused your teeth and tongue to turn very blue was so funny. I just wasn’t expecting that lol. After eating a few slices off the cake for a few days , my family said they did not approve of this cake like the ones they have tried before. They never tasted a vegan cake so they taught it was all artificial and not too good of a taste. For me, the taste was very basic and sugary for a cake that costs $102!!!!! Thirdly, the cake was very heavy for its size which it seems to me like it’s probably not too good for the body as well. Also, for $102 Harry Potter themed cake, I would have liked to see more decorations because honestly for $102 you can do very cool decorations. Not that the cake decorations did not look great, they did, It just that for the money, I expected a bit more. In short, the look was great considering more could have probably been added but I liked how it looked. But, the taste of the cake was not the best at all and I honestly kind of regret buying this cake for my birthday because I did not really enjoy it. The strong blue cream really damaged the cake’s taste. It just wasn’t as delicious, creamy, and soft, and as less sugary as other cakes ( that are not $102 but less). With that said however, if you take the blue cream out, the cake tasted good. Sadly, I was very disappointed with my cake and I’m sorry to say that but unfortunately it’s very true 😭. The way the cake was made, was just simply not it and I know you guys worked really hard on it but it was the worst cake I have had on any of my...

CAKE WAS CUTE, SLOPPY AND NASTY RUSHED JOB!! bought a cake from them for my sons Birthday and it was suppose to be sponge bob. I went to pick it up and was getting ready to pay for it right then i noticed something was off about sponge bob he didn't have a mouth! then when i noticed the mouth was missing i noticed how sloppy the cake actually was. It was a cute 8inch cake but the job was so sloppy sponge bob hands werent the same size... so i had to wait for them to put the mouth on witch the party was the same day. i think the mouth is the most important part on spongebob so how can they miss that. I could honestly say i had no problems with customer service everyone was nice. But when i mentioned to them that the mouth was missing lol they asked me was there suppose to be a mouth? before they made the cake we went threw every detail of what i wanted even drew it out. So i found that to be a odd question. Ok that was it for looks. Taste wise smh, the cake went to waist my son really loved that i surprised him with the cake but he did not eat his birthday cake he took one bite and didnt want to eat it i felt so bad because he really wanted a sponge bob cake.. The guess tried the cake and didnt want to eat it as well so i tried it myself and there was nothing that was good about it basically was for looks. and i didnt get a crazy flavor cake it was plain vanilla and the cakes are in layers but the layers are caked up with way to much frosting and not enough cake. Also it was the wrong frosting on the inside some of the frosting they used to decorate the cake with was the same they used for the filling and i told them i wanted whipped cream for a filling not butter cream it was not good at all. The cake was made with fondant and butter...

Not worth the hype! It has taken me a few days to write this because I am really disappointed in the outcome of my order. When I arrived, I paid for the cupcakes (prior to seeing them, which in retrospect, is my fault). I was handed the cupcakes and asked which one didn't have the filling and no one could tell me. I then realized it did have the "Baby Due October 2022" anywhere. I let the person working with me know. He went on a try and quickly hand wrote it and plopped on the cupcakes. I was a little disappointed by this presentation but decided to let it go because after all, your company has an incredible reputation and I figured the delicious cupcakes would speak for themselves. Well, I was wrong. First, we had to cut each cupcake in half to find which on didn't have filling. Second, the cupcakes were so incredibly dry, I feel like an ingredient was left out. It was more like a corn muffin than a cupcake. Third, the was less than a quarter tsp of filling. I can not express my disappointment. I spent almost $60 on something that looked like rushed together and tasted terrible, just not worth the hype and such a let down on a very special day. I did receive a call after conveying my disappointment from a woman who defended the final product and said no one else complained about there order. So, she wasn't sure how mine werent ok. She did offer me a $30 store credit. I let her know I wasn't interested in doing business there anymore. All I wanted was an apology and athe acknowledgment of the unacceptable outcome but apparently that is too...