KFC — Restaurant in Waterville

Arrived. Tried to order 2 chicken breasts. I didn't want the meal, I wanted 2 chicken breasts, original recipe. That was not happening, after waiting patiently for the cashier to try to figure it out for about 5 min, I gave up and added fries...done. my husband ordered a spicy chicken sandwich. OH NO SANDWICHES could be sold. "All the rolls are frozen" (someone didn't do their job) so he ordered 3 piece chicken fingers..no meal. Just chicken. This IS a chicken restaurant, correct? Try to order ANYTHING as not a meal and NOPE, CANNOT DO. Anyway, we gave up, figured we would get what we got. So..waiting...a gal comes from outback....out of BISCUITS!! HUH? #1, we didn't want the darn meal anyway so whatever, BUT KFC, REALLY??? No rolls, no biscuits? No CHICKEN SANDWICHES??Unable to order a piece of chicken?

While waiting, I entered the ladies room to find a fright...BAD....no paper and a MESS. Horrible. The dining area wasn't exactly clean either but passable. I'm not sure the health inspector would pass this place as my chicken breast that I received was undercooked and slimy, I didn't dare eat 1 of them for fear of getting sick. My husband's chicken fingers had been rolled in salt after cooked and were literally 1" wide x 3" long. Really the smallest pieces of chicken I have ever seen from KFC. Too salty to eat. I mean...RUN FROM THIS DISCUSTING "RESTAURANT" I will NEVER return. Can't wait until I see a Dunkin Donuts opening there. Adios KFC If stocks are in the tank, stores like this, left unchecked are the reason. KFC should be ASHAMED of the stores run like Waterville & Bangor Maine. HORRIBLE. You are risking a trip to the ER...

Ordered a single double beef burrito. Kid in the window said "Bro" at least 5 times in a less in then 30 second encounter. Pulled up to pay, smoking a cig and tucked in the corner of my mouth while pulling out my wallet. Kid practically jumped back 4 feet. Me looking at him confused asked what that was. He says "you blew smoked in my face.". Me just trying to defuse the awkward tension this kid just created cracked a joke. Got the the next window and the employee accuses me of blowing smoke into their window. At this point im pissed off because at no point was I purposely blowing smoke at anyone. Argument ensues, manager comes over and asks if theres a problem to which i told him, again im pissed now after being mad into a bad guy, that maybe the kid shouldnt be working the drive thru window if he cant handle smokers. Finally after almost 10 minutes in the drive thru, get my single burrito, and its smashed together. This is by the far the worst fast food place in waterville. The employees are unprofessional, the food is almost always cold, orders always wrong and needing correcting, and for some reason no one knows how to rolls a burrito instead of just smashing it into a pile of slop. Ive had numerous problems with this restaurant over the years. Including being fed raw popcorn chicken. Management needs to be fired and the entire store needs to have proper help brought in. I think also the health inspector is really due to visit this...

I purchased my food through the drive through went home. Got out the food bag busted. Open and a big puddle in the driveway. So the family's meal was all over the ground have tried off. And on for the last two plus hours to get a hold of somebody or leave a message and sad to say no one answers and no voicemail is set up. I'll be reaching out tomorrow on my break. And hopefully we can have a nice resolution. Hate to spend thirty six dollars on a meal to have it all over the ground concerned customer! And they were having problems in the drive through with not the speaker system. But the computer system so you ordered. But when you went up, they were struggling on which order to charge you for and you went up to the pickup window. Gratefully, they double checked what order you paid for it but seemed like the system was confused on who ordered what items it was a car or 2 off. Or something, maybe they forgot to get rid of an order earlier, not sure. No pictures on the food from the ground. Because it's raining outside. Not gonna ruin my phone and it didn't think about it until I got upstairs. Sorry I took a picture of the bag so they could see. But the bottom, the glue just completely...