Mountain Mike's Pizza — Restaurant in Watsonville

I came in for the all you can eat buffet at paid for myself and my 2 daughters from the beginning when we first came in the lady that helped us at the counter was nice but the whole time we were there she made us feel uncomfortable we were watched the whole time every move we made when we would get up and serve ourselves food she kept following us around she went as far as sitting in the dining are while she took her break Making sure to keep an eye on us the whole time and then she pretended she was sweeping just to keep watching us while we ate the whole time we were there and she was rude because we didn't finish 2 slices of pizza each we were gonna take it with us and she made us throw it away I hate throwing food a way I volunteer at a church where I feed the homeless people I was gonna take the two slices I had left to give to a homeless person because I hate wasting food she harassed us at the door and made sure we threw the pizza away because she said we could not take it this was by far the worst experience I've had at this location we always come and eat ob the days that I go in later to work and we always order pizza for carry out we even order food to share with employees at my work I will never be going back to this location and definitely not ordering from this location again and I will definitely not be recommending this place to anyone we will be going elsewhere why go to eat to place where you can't even eat in peace and have a conversation with you're family when you are constantly being...

I have been a loyal customer to Mountain Mike’s pizza located in Watsonville. Of all the times I have ordered online, today was the worst delivery and customer service I received, only from the owner Diane, but not the workers there. When I placed my order it said approximately 50 min. My pizza was not delivered until 1hr 30 min after. The first time I called was just to mention the main entrance of the aparto was closed to call me when they were here. Second call, was 20 min after to see where my pizza was at, and if I could get a discount for waiting for too long. Diane told me that delivery man was close by and that she were very busy. 3rd call was to cancel my delivery, one of the workers, very polite informed to give the delivery man too 5 min if not to call and cancel the order. 4th call was to cancel cause more than 5 min had passed and I was not going to wait. I spoke to The owner and very rude she told me to let the delivery man know that I was canceling, and she hanged up the phone on me. 5th and final call was to Complain why Diane the owner hanged up the phone without confirming if I was going to get a full refund. This is the worst experience I have gotten at Mountain Mikes located in Watsonville. And believe me, when I get a bad experience and miss treated in a place I do not go back. So I do not recommend Mountain Mikes. Maybe other location but not Watsonville. Every time I ordered was more than $60. I will be spending that somewhere else. I just want to thank the polite workers...

My mother ordered a large pepperoni pizza with garlic sticks and a 2 liter soda with a coupon from mountain mike’s in Watsonville, and when the delivery guy arrived he gave us an extra combination pizza which we did not order and left. I had already opened both boxes of pizza and was about to eat when he came back saying oh I’m sorry I gave you guys a extra pizza on accident. Now before we even told him we had touched the pizza he said can I have the extra pizza back because someone else is waiting for it considering the whole COVID-19 situation everyone’s facing right now he still wanted it back and I then said No you may not have it back I already touched it. So then he said alright then your gonna pay for the pizza and I said no I’m not it’s your mistake not mine.my mom being a good person said I’ll just pay for the extra pizza knowing Dam we’ll it would’ve came out of his pocket for his own mistake. So my mom had to pay extra money for something she didn’t order because she said she’ll take care of it she felt bad for the delivery guy.I then confronted the guy asked him for his name which he did not give me he said “I don’t have to give you my name” so I said fine I’ll tell your boss that.long story short my mom agreed to pay for the pizza but if she HADN’T agreed,mountains mikes corporation knows for a fact she did not have to! Overall there food is good but to the delivery guy that brought the food Thanks for taking advantage of my poor mom mountain mike’s i will never order from you guys...