Wendy's — Restaurant in Watsonville

I had ordered a combo with fries earlier and they did not give me fries at all. Then coming back there a second time to get my fries and order something extra for my friend, they didn't give her her fries either I don't know what's happening here but I'm pretty sure a lot of people are missing out on the food that they're supposed to be receiving and has been paid for. I had shown the manager the receipt and it took me about three or four times just to tell him that I didn't receive the fries right now or earlier in the day, and he looked at me like I was lying to him even though I had the receipt right there. It was super frustrating because he was trying to spin the thing around on me, don't think I'm gonna be ordering from here. It's crazy how they tried to act like I did something wrong when they didn't give me the food that I had paid for and tried to make it seem like I lied. Very...

Worst customer service restaurant experience ever. Rude, angry man , way too loud, impossible to understand, couldn't comprehend my simple order, made me wait 10 minutes to place my order with only one other customer. Told him what I wanted, his answer was what do you want. Told him again, he got it wrong. Corrected him, he got more angry. Told him he was rude, I wanted to speak to the manager, he said he was the manager then cursed at me. My food was cold. If he behaves this way when there are children nearby then he should be fired immediately. He said his name was Sylvester, Hispanic male, dark hair, brown complexion, ...

I would like to give this a zero if I could. We went into the restaurant. No one was at the front. After a few minutes, someone said that they would be right with us. Finally the manager took our order. After waiting for 15 minutes, we still didn't have our order. I asked about it and the manager said that they were filling DoorDash orders. So, I guess they cater to DoorDash and drive thru and the walk ins get put on the back burner. We asked for our money back, which he gave to us minus the cost of the drinks. By the way...$7 for two drinks?! That...