Tsing Tsao — Restaurant in Waukee

Never been one to leave a review on a fast food/restaurant place before but I just had to today. I understand everyone has an off day and no place is perfect but when you’re an establishment who charges a decent price for what I thought was for quality food, it’s very upsetting when they do not deliver. I ordered around $50 worth of food today. Orange chicken breading was super soggy, and barely warm, the chicken and broccoli tasted very funny!? And the crab ragoons were also super soggy and hard to bite into. It’s really upsetting when you have staff/cooks who you hire in hopes of providing decent food and who you have ultimately representing your establishment, it’s embarrassing in my opinion to have an experience like this. If you are a fan of QUALITY Chinese food, please please look elsewhere, this is not the place! I would argue Panda Express is far better. Not really understanding where all these “good reviews” are coming from honestly. To the workers hired here, I understand the place of work is not a top cuisine establishment where you’re getting paid a fair wage but understand that’s it’s a wage nonetheless that you decided to work at. Understand that there are those giving sometimes the very limited money to splurge on themselves or kiddos just for the food to be below average. Nothing worse than getting cold, nasty food after a hard day of work....

just got kicked out at 8:15 so they can clean our area… still hadn’t finished our food and they are suppose to close at 9.. rude front staff too. UPDATE: now they are saying i kicked in the door… don’t go and lie now cmon y’all. terrible way to try to save face. your rackety door that swings open is loud, just because it pops and snaps as you open it doesn’t mean it was kicked open. I used my foot because the door looked extremely dirty and i was about to eat. Clean your door and people won’t have to use their feet, stop the dishonesty. and while we’re speaking about bathrooms, they were nasty and looked like they don’t get cleaned at all. no soap and toilet paper all over the ground. FYI, nobody reminded me that it was closing. We were told to leave so they could clean. i would have happily moved if given the option. if you say you’re open till 9 then be open till 9. if you have to disrupt your food service at 8:15 to clean then you are only truly open until 8:15. sad. i used to love this place, used to have great food and great portions for the price. Nowadays you go there, spend a minimum of 12-15 for a meal and they serve you much less then they used to. Disappointing. I’m not one to leave reviews but this can’t be left without a response. Go to Panda yall. Read the replies to negative reviews from the owner,...

This is a Chinese Fast Food place, which is quick food but not as authentic. You're either going to order a single Lunch or Dinner Special for $6-7 (which is only a single person meal, as others have suggested they have smaller portions) or you can order a "Full Order" of any entree for $10-$11 which comes with your typical 2-person size meal that you might expect at other Chinese restaurants. Both come with rice, but the Full Order comes with more (a full pint) but the Full Orders do not come with Egg Roll or Crab Rangoon.

Just about everything they serve is very tasty though. They also have a unique dish that I love called the Tsing Tsao Special (this location only) which you should definitely try!

I used to rate this location 5 stars, but unfortunately they've been declining in terms of their building and dining area are very dated, seats are heavily torn, and doesn't seem to be that clean. Their prices have continued to rise, from just over $5 per entree to around $7 per entree, although the building itself has not been updated whatsoever.

Service is OK/acceptable. I've never really had any problems, but no expectations ever exceeded.

I think you'll be happy with their food, but...