New East China — Restaurant in Waverly

Let me start by saying I only comment on positive experiences. I moved to Waverly in October 2024 and wanted Chinese delivery. I ordered our usual. My man gets spicy boneless pork and veggie lo mein and I get a shrimp egg roll egg drop soup and General Tso Chicken. It was not edible. There was no pork just fatty bits of a tasteless meat substance. My shrimp roll was burnt and I mean put in the bag black burnt. The General Tsos chicken was so chewy, over cooked and the sauce was glue I spit it out. Needless to say we ate PBJS that night. Every one has a bad night. So with me and my significant other have been so ill like unable to get of bed sick and have not eaten much we decided to order out and give East China a second chance. I am sorry we did. We chose to order something different. He gets the sweet and sour chicken and again the chicken was over cooked and dry , the sweet and sour sauce was soup. I order simple appetizers chicken on a stick that seemed like they had been sitting under a heat lamp all day, a shrimp roll...... the texture was more nuked rather than fried. I can not find the words to properly describe the egg drop soup. It was bad that the best I can do. I will always give a second chance but never a third. So sad that they are only game in town. I will never order from this establishment again. They do not take pride in thier product and allow sub par food to go out the door. Let me close by saying meals for two and one fortune cookie 😕 40 plus dollars pretty expensive only to through it in the garbage....

The lady was polite enough...She didn't smile but whatever. The food sucked though. :( I was with a friend; we got the Pu Pu Platter (a sampler type of appetizer,) sesame chicken, and sweet and sour chicken. The rice was dry and unflavorful, the chicken tough, the sesame sauce had no taste, and the chicken on a stick was like jerky it was so chewy. We definitely won't be coming here again. Most of our food will most likely end up in the trash. :/ Also, they never checked in on us after we ordered, our water glasses (which were styrofoam) were empty most of our meal; we were never offered a refill. She just stared at her phone the whole time. P.S as the friend with her, I didn't even get the rest of my meal to take home. Left most of my sesame chicken on my plate and just...

I noticed my order had been taking about an hour to be delivered to me, so I made a call asking when I should receive my food. The lady said the driver was on his way. After another thirty minutes I asked what was taking so long and the lady said, "car trouble" so I asked if I was going to get a discount-- at this point I was very irritated and felt like I would never order from here again. That being stated, she said, "I'll talk to the owner and HUNG UP. I was absolutely taken back by that, being in the restaurant business myself that was completely disrespectful and no way to treat a customer.

I will never be ordering...