Today I went to Z's and was served one of the most disrespectful meals of my life. I ordered a Chicken Bacon Ranch Wrap because I was tired of pizza since it seems to be the only edible food item in the entire state of Iowa. I get served what appears to be a gas station chicken wrap constructed of Cold inedible canned chicken. I take one bite, Confused by what I was chewing I take another......Wow. This is what you serve your customers? To make things worse I return it to the server and explain to her how it taste so cold I thought it was frozen. She takes it back without issue. Here comes the bill for the rest of the table that had some pizza, Lackluster but they seemed alright with it. The wrap was still there, all $8.99 of it. After asking what appeared to be a manager about it she continues to dispute the fact that it was frozen while stating it was made fresh. Fresh? What, did you just open the Hormel chicken can? Do better Waverly. Stop supporting these subpar establishments who continue to serve the entire...
Read moreWe have recently relocated to IA, via SC. Any new area that I am in, I need to find best pizza, wings and Phillies. To say I was excited for the opening of Zs, would be a great understatement. I had read all the reviews of the waterloo location. I even waited 2 weeks before going; hoping they would be able to work through, all of the roadbumps that come along with opening a new restaurant. Upon entry, there were 5 girls standing at the end of the bar, none were particularly friendly or offered the bare-mininium smile. Once we were greeted by the bartender(?) She was very engaging; and wearing an amazing sweatshirt. The meal itself consisted of two items: 1 large pep and sausage pie. And, a Reuben sandwich with fries. The reuben was good, but for the price, no where near enough meat. Now the pizza... the flavors were amazing. However, the execution was lacking. It had wayyyy too much cheese, to cook properly. Causing crust to begin burning, and the middle of pizza, to be severely undercooked. Will give...
Read moreFirst experience eating here was was not the greatest.. left pretty disappointed and unsatisfied. My daughter ordered a cheese pizza boat, which has always to me and everyone I know us pizza on a French bread/ garlic bread.. so to our surprise it showed up as sauce and cheese in a dish. So i asked for a cheese pizza instead cuz we didn’t know that pizza boat ment dish… waitress apologized and said she should have told us…. My pizza was a little over cooked and I tasted burnt crust with every bite. Would have been okay if not burnt bottom.. . and to top it off I was still charged for the small amount of cheese and sauce in the dish that we didn’t eat. So needless to say I took it home for the animals since I had to pay for it.. 😂. Definitely need to change their wording in the Menu to pizza in a dish and pizza boat. Waste of $7.00. Might try the place again someday but not anytime soon… photos is pictures of what I paid $7 for! Which to...
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