Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Wenatchee

I have had great service from these guys in the past but if their current young bucks continue the game they're playing they will lose our business. Maybe some low reviews will help management realize they need to train the kids on customer service. Called 20 minutes before closing and I'm told they are no longer taking phone orders. I told him I was driving to the location and I would be there in 5 minutes and would prefer to order so it would be ready. He still still said I would have to come in to the store to make my order in person. When I got there and told the lady behind the counter what had happened she seemed upset and said they do take phone orders up to 10 minutes before closing as long as the person can be there in time to pick it up. It seems some young man just wanted to get off early. This is a great business but they need to train the young adults how to treat customers and not lie for...

I received a Papa Murphy’s “Loyal. Customer Rewards Card”. I have used this card for 7 plus years! Sometimes upon using it, the un- educated staff members have tried to not return it upon my ordering. The Card Clearly States “2 Family Pepperoni Pizzas for $12”!! Again, for 7 years, plus I have purchased pizzas using this card, which I was givin by the store as a promo for “Loyalty Customer “!! Today on May 2, the staff refused to return my card. I spoke with a ( again un qualified staff member) , they advised me that management confiscated my “Rewards Card “ n I would have to call @ later date as they had no manager to deal with it.

“Really BAD Customer Service * Extremely BAD!!!! ** Don’t fall for their “Rewards Card”**

Papa...

Ordered papa Murphy's specifically asking if there online prices were the same as in store. Even clarified price, they say of course. Kenny picks it up for me and pays 20$ more than was supposed to. I call and ANGELA ( the manager) at Wenatchee papa Murphy's tells me to eat it and she doesn't honor online prices. She even tells me that I can always go to east Wenatchee papa Murphy's and order there and pay the same owner of I didn't like my service in Wenatchee. She basically in the nicest way possible tells me how stupid I am for assuming the prices would be the same, and that the person who took my order must have been new. Horrible costumer service, horrible attitude. I would never treat someone so indecently that gives my...