Keno Cafe — Restaurant in Weslaco

So first of all I don’t fault the restaurant for not taking orders online, but they should be aware that their restaurant currently accepts online orders with grubhub and google. They will call you and cancel your order tho because the restaurant only takes orders by phone and inside. Second, service was terrible. I ordered 3 things, chicken fried steak, cheesecake and an orange juice. Only got the chicken fried steak. Also the owner and help would stare at me and my service dog, probably because she happens to be a Pitbull. Honestly it felt like they just wanted to rush me out the door because of my dog. It’s 2024. Expect more ppl to have service dogs and accommodate accordingly. It’s not hard. Neither is taking...

We've been going there for years and from what I have been able to observe is that the quality of service has steadily declined mainly in the afternoon shift. We prefer going in the morning as their staff is a lot friendlier and accommodating than the afternoon staff. The afternoon staff is constantly on their phones and not paying attention when new customers come in or checking up on their existing tables. The food is still good (I haven't had a problem with the food sip far). However, the staff needs work. It is disappointing and sad to say but this this restaurant is not what it used to be customer service wise. They don't make you feel...

Ever since this place changed hands in about 2016/2017, it's become a shell of it's former self. Something that I immediately noticed was that the food quality (mainly of the Quickie and Chicken Fried Steak) had gone down quite a bit, and that took me aback quite a bit. For a place that is mainly known for these two menu items, the quality of them going down was a major disappointment. The atmosphere had also gotten a severe downgrade, becoming less peaceful and quiet and more disruptive and downright annoying. While certain menu items have stayed pretty much the same, the fall of the iconic Quickie and the atmosphere really ended up ruining this...