Starbucks — Restaurant in Wesley Chapel

Staff had incredible personalities, worked very well together during the Mothers Day rush and showed excellent customer service with every customer interaction. Initially I had ordered a latte and forgot to mention the milk details (my fault) and I had ordered a breakfast sandwich that was still cold in the center. I approached the employee (I wish I could remember her name!) but she was so very kind when I asked if my drink could be remade with the correct milk and if I could have a new sandwich. Not only did they remake my beverage and sandwich but I also offered a cake pop to make it right. This was so unexpected and spoke volumes about the service they provide. Each employee I interacted with was so pleasant! Thank you so much! Highly recommend this...

Young girl working on Saturday after Thanksgiving was so rude and she wasn’t even busy. I was the only one around. Harris Teeter was almost empty. Makes me not want to get coffee here. I greeted her with Hi! How are you? She just stared at me like she was bored. Took my order, didn’t pay attention, asked again for my order then walked off when she asked how I was paying. When she was finished I thanked her and she just stared at me. If this is who Starbucks is hiring I can...

CRAZY STORY- As my friend and I were drinking our drinks (which were disgusting) prepared by the very rude barista, we heard a metal cling that was the milk container spilling all over the floor. The baristas were yelling to each other and referring to the milk as "male projectile" as in cum. There were several young children around, and families were worried...