I ordered the XLNY 3 Cheese special. This is what I received. I asked the employee if that was the correct pizza, because I was expecting a lot more cheese. Her reply was that it's a "value pizza." I told her that it didn't state anywhere online - it was a special, which says "sale" to me. She again replied that it's a value pizza and that's all the cheese you get. No apology for the misrepresentation on the internet, no attempt to try to find a way to make it right. When a pair of pants is on sale 50% off, you don't just get one leg of the pants. Restaurants have specials all the time, but that doesn't mean the quality or quantity of the food is any less. You just pay less. I was very disappointed in both the pizza and...
Read moreCalled in a pick up order. The girl who answered the phone would barely talk to me. It was really rather rude. I know it's hard to find help now, but how hard is it to be nice on the phone while taking an order!! Absolutely ridiculous! And I'm sure there will be a tip recommendation for our order! Absolutely ridiculous. Last time I will ever order Papa Murphys again! I want a friendly, congenial, professional on the other end of the phone when I'm spending my money! It was 5:40 on Friday, July 5th when I ordered it. Sorry I didn't get the girls name that answered the phone, but she was really rather rude and...
Read moreI live over a half hour from this location and when I got home with my order I noticed they had one of the toppings incorrect on one of my pizzas. I called and explained that I placed the order online and what the situation was. I was told I could bring the pizza back in and they'd remake it for me. I told them how far away I live. There was no other offer to help me out with their mistake. I'm disappointed. I guess if I go back again I'll have to make sure it's...
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