D'Agostino's Pizza and Pub Ogden — Restaurant in West Chicago Township

Based on a personal review from some friends of ours we went to try the Pizza at D'Agostino's in Ogden. LOVED IT!! We received a warm welcome, although it was very clear we were the only 'out of towners' there. I enjoyed the local neighborhood feel and we had the couples window seat, perfect for date night! Eating out in the time of COVID-19 has been a challenge, we felt very safe. Although this is a small place, it felt spacious as they had made the best use of distance requirements. We were not the only guests at the time, although it felt like we could have been at times, there was also a family group, a couple of men in another booth and a few people spaced out along the bar. The waitress had he mask in place the entire time and used appropriate cleaning products and processes as guests left. If guests needed to move from their table they were also respectful of each other and donned masks. The food was super tasty and we will definitely go back next time we are in town. I ordered a custom small Chicago style deep pan pizza and the flavor was bursting from the toppings and house sauce, the dough cooked perfectly. Very very filling! I'm a good eater as you can tell from my pictures and I'm married to a chef, I could only eat half of my small pizza and had to box the other half to take back to the hotel with us. No way was I leaving that deliciousness behind! My husband really enjoyed his meaty pizza too, along with a nice cold beer and being able to watch sports on the various tv's installed around the pub. Eat here if you want to relax, enjoy good company, sports, beer and Italian Food and feel a lot more at home in...

People might want to think twice about going here for lunch/dinner.. worst experience ever.. I've been here with coworkers for lunch, food is ok, the service is the downfall.. The staff takes forever to take your order, once you're ready for the check they all disappear.. I had an issue which I called today and spoke to the "manager" (which I highly doubt) with her being unprofessional and rude.. falsely accused me of "hanging up and calling back".. hello? It's a thing called cell phones, they're not all guaranteed not to drop a call. I forgot her name or else I'd put her on here. Never once offered to fix the problem but rather just recommend what I can do next time.. No thanks, I'll never go back there.. If the owner counts on these so called "managers" to run the business then they're on the right path to run it to the ground and that explains why the employees don't treat the customers the way they should be.. it all starts with management. She never once apologized.. sorry doesn't mean anything to me. I'm not asking for a free meal, just make things right but not with the management they have...

PISS POOR CUSTOMER SERVICE. I ordered for pickup and got my pizza in 20 minutes. Get back home and realize they gave me the wrong order. No big deal, mistakes happen. However, when I called about it, I was told that they would not deliver the correct pizza because they were “backed up” but I could pick it up in 25 minutes. When I pressed about delivery, the woman on the phone got serious attitude and said it would take AT LEAST 1 hour because their driver would not be getting paid for the delivery. When I inquired about some sort of discount for driving all the way back to fix their mistake, they declined, with attitude again. I ended up taking a refund at this point.

P.S. The pizza was mediocre at best. There are far too many better options in the area to warrant any...