Subway — Restaurant in West Chicago Township

Be careful, they blatantly SCAM people here, especially those who aren’t familiar with the menu! They’ll sneak in extra charges for things you didn’t order or add paid ingredients without telling you. When you get to the register, the total is WAY higher than what you expected. And when you question it, the staff either play dumb or blame YOU, saying it’s your fault for not watching the screen.

This is outright disrespectful to customers. Other places at least explain what you’re paying for. Here they just try to rip you off while smiling in your face.

I DO NOT RECOMMEND this place to anyone. Go to a real restaurant where they don’t treat you...

I've been going to this location several times a month for years since I moved nearby mainly because it's the only convenient quick bite around. Today though I've decided it's time to change. Nothing egregious but I'm just tired of them always being out of the soda or chips I want and for the fact that there's usually a conversation happening between staff or with someone on the phone that takes a few minutes before I'm asked what I want, no goodbye or other words after I swipe my credit card, just generally not customer focused. The Subway on Western and Division seems nicer so...

The best subway ever!! I will drive out of my way to go to this subway, after the service I just got! Most Subways don't have the seafood and crab, this one does and they actually made a fresh batch for me since it wasn't out yet! (instead of saying they didn't have). The best Subway sandwich I've ever had! These guys really care about what they're doing, and satisfying their customers, the gentleman made my sandwich as good as if he were making it for himself! The shop is immaculate & the service is beyond excellent, this Subway is definitely worth going out of...