The Owl — Restaurant in West Chicago Township

Absolute worst experience I’ve ever had at at an establishment. I was there Sunday night on 10/5/23 and around 10/11 pm and this place is an absolute joke.

The imitation of a bartender took forever to tend to our order when there was less than 10 people in the venue.

He proceeds to take my order with an attitude, and come to find out I was auto gratuitied for 3 topo chicos. Which is cool fine. But when I checked my account today, come to find out the same bartended had the audacity to tip himself $5 on top of the auto gratuity and the terrible service.

The only reason I am writing this review is to make sure you keep your receipts, in case you need to file a dispute with your bank, because apparently the bartenders feel the need to write in their own tips in for a service that wasn’t even provided.

I will be sure to tell all my clients and friends to not attend this establishment, where there is for sure some shady stuff going on.

Security guard was cool tho. The bartender ( if you can call him that) was an absolute joke, if you all need some new recommendations I’d be...

Came on a very late night, not sure if this is Ryan in the photo but..

I was trying to wave down a bartender and this guy came at me yelling about how to not put my hands in his face and that if I wanna do that I can leave… embarrassing me in front of everyone.

Then for the next 10-15 mins he continued to ignore my initial request for a drink. Other people were raising their hands to flag him down yet he was taking them? Idk what I did wrong but I took the time to apologize to him about what I did, yet he still got upset and ignored my request until finally he got me a drink.

I didn’t tip because I felt like I took the initiative to apologize about disrespecting him, yet he didn’t want to hear it. His own words; “don’t even bring it up”.

Several people around me noticed my actions and agreed I took the necessary steps to dissolve the situation. I think Ryan was having a bad night.

I usually go to higher end bars ( Cindy’s Rooftop ) and tip generously, however this experience with Ryan deserved less than a tip,...

I'll never forget. A few years back I was here celebrating my birthday here. I went to the bathroom and a fight broke out. After I was done using the urinal I tried to talk the guys down telling them that we were just here to have fun. Then this nerd of a bouncer walks in hitting me in the face with the door(I was standing behind it) and aggressively yanks the guys who were fighting out along with myself. I tried to explain that I was trying to calm them down, that I'm not involved, that I don't know these guys but apparently because there were 2 minorities fighting in the bathroom all minorities in the bathroom regardless are guilty. He kicked everyone except the 2 white guys out. I haven't gone back since. I hate this place. Word of advice. BLACK PEOPLE DON'T ALL KNOW EACH, WE'RE NOT ALL FRIENDS, WE'RE NOT A MONOLITH. I'll FOREVER hate this place. I hope that...