The Italian beef was delicious (request the juice) and Lacey my server was a sweetheart, That is why they get the four stars. Their homemade root beer was really delicious. (you have to ask for a frozen mug). They had nice crinkle cut french fries my fave. I would prefer if they would fry them an extra minute or two to make them a little extra crispy and more of a golden brown color, that's the purpose of a crinkle cut french fry. You know the old saying brown food taste better, I don't like pale food. That's my first time ordering I'm sure if I asked that they would fry mine extra crispy, they seem to be super nice people. So that's my opinion on the food in service.
Let's critique the rest of Mike's just so you won't have any surprises when you show up. You pull up and park and they have a menu board outside over the door. It has that 60s Brady Bunch or Partridge Family type vibe. Would have been cool to have outdoor speakers that would play some upbeat 60s and classic rock music. The prices are a little high but I tend to think that's commonplace in Illinois, The beef in the Italian beef was a high quality beef, which could explain part of the pricing. I just moved here and it seems like everything has a 40% higher price. Aesthetically the place needs a little brightening up a facelift you might say, a little pressure washing and a fresh coat of paint. The place needs to be perked up. It was perky at one time, I can tell by the color choices that have since faded and are not so perky anymore. Beware of flies and this is not a Mike's drive-in problem, it's a West Frankfort problem. The flies are annoying in West Frankfort but maybe Mike's can do something to deter them around their property. My biggest criticism of all though was the ketchup, which the ketchup didn't taste very good, but did taste like diner ketchup, if you like diner ketchup. I didn't like whatever brand they used. The squeeze bottle used for the ketchup along with the salt and pepper shakers that they brought out everything was so greasy and slimy. The containers were pretty slippery nearly sliding out of my hand which was gross and maybe after a day's worth of use, they get that way... however, sanitation-wise they should be wiped down after every customer, so bring your hand gel or handy wipes. So in a nutshell good food, good service, place could be perked up, some upbeat 60's music would be nice, control the flies and make sure to wipe everything down after each customer. That being said, I will be back for another Italian beef sandwich or I might try the BBQ pork next time. IDK Please don't let anything I have written here keep you from going to this unique place. Just be prepared and know what to expect. That includes expecting good...
Read moreI went not to long ago. I walked in at 11:30 am. They told me it would be 30 minutes which was no problem. They brought us our drinks 10 minutes later, which was very strategic of them. After an hour, and telling me that our food would be out soon, I told them that I need the order to go. Not to long later I tell the child who took our order that I would like to pay for our drinks and go because I have to get ready for work. She printed out my reciet and told me my food would be out soon. I figured, okay. It should be since I've waited this long. So I paid the thirty dollars plus tip. Twenty minutes go by. My wife and kids and I are very hungry. It's been almost an hour and a half and if I don't leave I'm going to be late for work. I tell the child waitress that I have to go. I'm going to be late for work. She said they're getting it ready. I told her to give it to someone else. My guess is they stuffed they're faces in the back with the food I paid for and laughed about it. Worst restaurant experience in my life. Mike's...
Read moreNot worth the money at all! I paid $10.98 for a double cheeseburger, small coleslaw, and a large drink. The double cheeseburger was supposed to have ketchup, mustard, and onions. I got one tiny sliver of an onion, no ketchup and plenty of mustard for 2 or 3 burgers. There was way too much cheese on it, and I like a cheesy burger. The slaw was way too dry. The taste was nasty to me, almost like the small amount of mayonnaise that they had in it was bad. The drink was supposed to be their homemade root beer, but it tasted like a cream soda instead. Overall I was not happy with any part of my meal. I will not be back. With all that being said, the little girl that was my waitress was a...
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