Starbucks Coffee Company — Restaurant in West Haven

Both employees were outside smoking cigarettes when I came into the entrance. Myself and a few other waiting in line for 3 or 4 minutes with no employees available. Neither employee washed their hands upon returning. The person that made my drink poured it, used the ice, etc, without washing their hands. I took my drink in a rush and never touched it because I was so grossed out. Basic hygeien practices not...

I drifted away from Starbucks and avoided it for years because of multiple reasons however today I stopped into the West Haven Stop and Shop grocery store to grab a few things and had a great conversation with the barista Laura at 6am just after the store opened. This Starbucks was clean, friendly and actually got my...

I wouldn't know about the food or the atmosphere because we were at the grocery store for over an hour, and the Starbucks barista never came back from his/her "quick break." People were waiting the whole time and very frustrated by the lack of service. We left and went to the...