Was greeted pleasantly and quickly and the ambiance was nice. The people working behind the counter were genuine and clearly liked working with each other. I ordered a slice of Pepperoni, a slice of Plain and a soda - for $5.25, which I think is a good value for a full meal. The plain slice was a little smaller than I expected, but the sauce was tasty, there was plenty of cheese and the crust was well done, with just enough char to make it crispy without overwhelming and giving that burnt taste. I could give the slice a good fold without the tip collapsing or the middle toppings breaking through. Just the right thickness on the crust. The pepperoni slice was a good size (larger than the plain) and the pepperoni used had a nice spice to it but not too much. It let me enjoy both the pepperoni and the slice under it. I looked at the other choices (buffalo Chicken, Meat Lovers, Olive and tomato, and they all looked good. Nice food served by nice people in a quiet little strip mall -...
Read moreBought dough yesterday from a friendly guy. But today, I called to ask how long it keeps in the fridge and whether it can be frozen. Although the man who answered did not speak English as a first language, he spoke it well enough to let me know I was asking a lot questions about dough (only two, which he struggled to answer due to the language barrier). He seemed impatient, as when another phone rang in the background, he told me he had another call, seemingly to justify hanging up with me before I even asked my second question. I ended up having to call back about the freezer question. Overall, the call was unpleasant and made me considering never returning here. This was going to be our forever dough spot but now I am not sure I will...
Read moreWe’ve enjoyed the food from Vecchia for a few years, but the customer service we’ve gotten the last couple times we’ve ordered has been terrible. When they deliver your food and forget something from your order, they won’t offer a refund for that forgotten item, they give you a “credit” toward your next order. Today was the second time we were missing an order of fries, and a sub was made completely wrong (despite the order being read back to us properly over the phone). We called and told them we’d like someone to deliver our French fries they’d forgotten, rather than another credit we’d never get. The driver showed up with funnel cake fries instead of the French fries we actually ordered. Huge disappointment, won’t be patronizing...
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