Panda Express — Restaurant in West Jordan

TL;DL: The chicken they served was not cooked. (Still waiting to see if I get food poisoning.) It took them 32 minutes to take my order with no one ahead of us. Paid extra for he black pepper Angus beef. For 4 very small pieces. (Pics included)

Last night we went to panda express. There was one person waiting for their order and us. My nephew sat there waiting for 19 minutes until they took his order and it took them 32 minutes before they took mine. They kept filling online orders while ignoring us as we were standing at the counter waiting to order.

When they did finally take my order I asked if they were going to make anymore of the black Angus pepper beef..cause there was only a couple small pieces left. The guy said he would tell them too and it would take 7 minutes. I also ordered orange chicken.

Less then 2 minutes later they said that my order was ready. Strange that wasn't anywhere near 7 minutes. As I opened it up and they gave me couple small pieces that were left without making more any more. Keep in mind I paid $1.25 extra for that. Which is just ridiculous. (Pics included.)

I took a bite of the orange chicken and looked and it was pink inside. Which is a serious health code violation. I had eaten most of it at that point. But the 3 pieces I had left all were pink inside. I went up and showed the lady who took my name and offered me a free meal. I said I'm not worried about that. I'm worried about getting sick. As well as everyone else you've served this chicken to today. She said okay. And didn't do anything. Didn't even take the test of the chicken of the line out front. (Pics of my pink chicken also included.)

I reported it to the health department cause that's just...

Haven't eaten at Panda Express for approximately 8 years because of the same experience we had this time. Decided to try with a coupon, over eight dollars for what they call a Bowl. Arrived at 8.30pm, and food was old, sitting under very hot heat lamps. Ordered two Bowls with chow mein, one had orange chicken, the other mushroom chicken. There were only two dishes available with one to two servings left of each and plenty of orange chicken. No fresh food was being prepared, we asked. As soon as we ordered and took the last of the mushroom chicken, three other couples came in to order. Good luck to them. Why they don't serve fresh food, even making small portions, I don't get. Regardless, we'll never eat there again. The noodles were absolutely disgusting. I can't describe how awful they were. The mushroom chicken was less than a standard serving size, overcooked, with a couple of chicken pieces attached to bigger pieces of fat, definitely not white meat. The orange chicken was fat, gristle, and other disgusting parts covered in breading. There was literally a piece of skin without meat, breaded, and coated in sauce. The breading wasn't cooked through either. Tried two pieces, couldn't eat them, and dumped everything in the garbage. Even if this stuff was fresh, it's the cheapest parts of chicken with fat, skin and gristle, very little vegetable, and plenty of cheap rice or noodles. Panda Express spends more money on serving containers than the actual food. I'd bring my own bowl to save them money if the food was human...

I got a bowl with super greens and teriyaki chicken. They were out of both of those so I ordered, paid, and waited. Which I have no problem with. But while I sat there and waited I watched every single employee most the time handle food, tongs, and spoons all without wearing gloves. They would grab the spoons to scoop up rice low enough down the handle their hand was touching the rice. Then they would scratch their neck, or touch their hair, and go straight back to serving food, not washing their hands once. I was probably in the restaurant in 10 minutes. There was one gal that wore gloves about half of the time, but other than that nobody else was wearing gloves. Not the cashier who would go cut up the teriyaki chicken then go back to cashiering, not to cook in the back, not the two girls up front serving all the food. I find it very unsanitary to have employees touching all over their bodies then putting their hands in the food they expect customers to then eat. I even asked the gal when she handed me my food if they are supposed to be wearing gloves when handling food, and she gave me this look of confusion and said of course we are. She herself had been cashing people out, then grabbing pieces of the teriyaki chicken and cutting it up, then cashing people out again all while not wearing gloves a...