I had a delicious sandwich from this shop (salami and jalapeno with buffalo sauce). It was very well made and the ingredients were of adequate freshness. However, despite great service BEFORE paying for my food, I was essentially ignored afterwards. It's like they weren't even interested in my repeat business! This is disappointing, and they'll be especially disappointed when education person Mitchy (I'm allowed to call him this because we're pals) Daniels avoids their business as well. Really the bulk of my complaint comes from the refusal of both employees to play a game of Qwirkle. I was willing to teach the rules and everything! There was really no need for both of them to be behind the counter (unless neither of them was confident enough to serve a handful (like 10) customers on their own, which indicates a need for better training (seriously I can make 10 sandwiches in like half an hour)) and it isn't a difficult game for an educated person anyways. At minimum players need to be able to recognize simple shapes. It's frankly shameful that Subway's staff refuses to partake in a wholesome family game like this. America needs to get some of that old wisdom back... after all, the "customer" is always "right"! also they should serve potato...
ย ย ย Read moreThis review is for the owner/manager of this Subway. This restaurant is not deserving of even a single star. The food is old, stale, and terribly prepared. The tomatoes I got tonight were not so much cut pieces of tomatoes as much as they were tomato paste. The only bread available was flat bread and it was stale, hard, and tasted like cardboard. There was only one employee working as well meaning that there was a long wait but that problem I can live with. The main problem is with the food being so terrible, dirty, untidy, and not fresh. The restaurant has located at such a nice and new location yet the all the food preparation areas are so dirty and unpleasing. Never wasting my money on this location again and going to the subway on Purdue West...
ย ย ย Read moreIncapable of handling online orders. In what may be the world's worst Subway, when we order online to pick up, I've had them mess up our order more often than not. (Literally batting below 50%). We order almost every week. The food is fine but we've have them mess up the length of our sandwiches (6" vs foot), the type of sandwiches, today they forgot to make the order entirely. My favorite: one time they made our entire order of three sandwiches - but didn't put meat into any of them. We continue to visit as we like Subway, the price is right, and it's on our way home, I just wish they could get their act together. When I pick up our order I've learned to double...
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