I have eaten here about 6 times and each time there is always something wrong. Why go back each time you may ask, well the location in Jackson is FANTASTIC! The location in West Long Branch is horrible! I've had my burrito made by a few people there and only 1 of them knows anything about how to make a burrito, the dude with the beard knows what's up, everyone else is horrible.
They don't know how to roll a burrito, stuff is always falling out and I've only had 2 burritos that didn't rip and both were made by the guy with the beard and glasses. Otherwise, the burrito rips and falls apart. Again, they don't drain the meat! So I get this soggy burrito halfway thru eating it and it's disgusting! I think the guys name is taylor or tyler, that guy doesn't know how to make a burrito at all! Rips each time and soggy burrito.
I've also had CRUNCHY rice twice! How do you not taste the rice before you serve it to people?!?! I would rather over cooked rice instead of rice that was cooked for 3 minutes. The staff is friendly but they just seem to be friendly because they have to. The location in Jackson, those people seem to really care about customer service and that's why I go there.
The west long branch location is bad and I hope the owners read this and do something about it. I won't eat here anymore and it's a shame because I...
Read moreOrdered via Doordash which was prompt, however my order was all messed up. I ordered a grilled chicken quesadilla and requested pico de gallo and sour cream on the side, did not receive them. I requested guacamole on the side, it was IN the quesadilla, but all on one side. Amd I order bacon cheese tots and requested queso cheese but didn't get that either. I called the store to let them know so maybe they could be more attentive to future orders, but the gentleman who answered was very rude, stating "yeah, were really busy." Okay, I understand being busy, but service should not go down.aintaing quality service and a quality product are the basic standards of the food industry. My food was good, but the service was terrible. I explained all of the mistakes in my order, not looking for anything in return, just giving a 'heads up.' I said, "I understand being busy, but you should still get the orders right. He responded rudely, "Yeah, well we have like 50 orders right now, so... anything else?" Very disappointed and dissatisfied. Probably won't order...
Read moreBest food when you're trying to diet, if you build your bowl right you can really lose some weight.
I enjoy getting food here, personally the way I do it is I always order a side tortilla when I pick up my food, I usually order a whole bunch of cold things too so it's usually a little cold, so I roll it up in a burrito and I toast it on my stove. Good way to do it.
I've been ordering here for a while now, never had any problems, solid location, solid owner, I'm pretty sure he owns the other bubbakoos in Long Branch, Ming Ying and Mizu 36, probably more.
All of his locations are pretty good quality
The thing I enjoy most is how affordable a bowl is here. I get something very filling that I can eat half of now and eat half of later or tomorrow for 10 bucks and some change. One of the better price options out...
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