Let me by start off saying that BK was my all time favorite fast food restaurant. With that being said I went to this location around 12:30 for what I thought would be a quick/reasonable lunch break and was very disappointed! Walked through the door and it was very busy, finally got to the counter and went to place my order, wanted the bacon king in a double and a 4 piece of the chicken tenders. I repeated several times I’d like a double bacon king! As my order came up and was called I told the blonde haired older lady it was supposed to be to go (cause it was on a tray as a dine in) and she seemed a little upset I said anything and as she went to give it to me she bumped into another employee and made a weird sound and painful face and once I got it I said are you ok? Nothing! Said thank you, once again nothing! Got to my vehicle and they didn’t even give me the bacon king I ordered, just a double king. I understand it gets busy but their was too many screwups in such a short time. Definitely won’t be coming back here anymore! Should’ve went to Taco Bell right across from them! Lady who took the orders was nice though but could tell she was stressed. Hope it calmed down for y’all!
UPDATE!!!! Yesterday 10/06/2021 came here which is first time since what I have listed above and the drive through was working fine but went to go inside and the doors were locked, it was during normal business hours that were advertised on the window and they had no sign saying drive through only or dining room closed. Met another guy who I guess was on break and walked to this bk but couldn’t get in, felt bad for him! Tried to call and it rang probably 20 times and then just disconnected so ended up going to hoss’s. That was the final chance with them, to randomly go back and have this happen shows me how they do things which never had problems at other bk’s, guess this franchise just can’t keep up like...
Read moreThe Burger King on White Road York PA - horrible! Visited on Sunday morning and sat at the drive up for at least 5 minutes before anything. The person (Johnathan) finally came to the speaker and either the speaker wasn't working or he didn't have on the headset.....couldn't hear anything! We finally SHOUTED our order and pulled up to the pick up window. We sat there for at least 10 minutes before anyone even appeared. The server appeared with our drinks.....never said a single word to us. We waited again and he came back with our food. He practically threw the bag at us and still hasn't said a word. The order was wrong! We ordered two breakfast sandwiches and we got a breakfast sandwich and french toast sticks. We sat there again until he appeared at the window. We explained the error and he finally came back with our other sandwich. No apology, no thank you, nothing. Burger King could certainly learn a lot from Chick-Fil-A in teaching their employees how to treat customers. In the meantime, there were numerous cars lined up behind us. I truly hope that they had a better experience. There are many fast food restaurants situated very near this place......figure it out Burger King before you...
Read moreWhere do I start I pulled up to the drive-through there was a person smoking outside as I pulled up the person went inside and I’m assuming that’s the person who took my order anyway I ordered my food and when I always eat my burger in the car but this time I didn’t I just eaten the fries with my son I was going to heat up the food that’s when I noticed it was a maggot on my burger!! On the bun mixed in with the lettuce the way it looked well mixed I say the mayonnaise must of been contaminated with maggots and it’s funny because they never automatically put mayonnaise on my burger. They always ask me because I get the impossible burger I ask for cheese, but I didn’t ask for mayonnaise and she didn’t ask me if I wanted mayonnaise just put it on I will never go back to this Burger King let alone Burger King for awhile i’m traumatize they wind up giving me my money back when I took the burger back the lady seem like she had attitude because I said I was gonna call the health department but I can care less because this place doesn’t care about the safety and health of...
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