Burger King — Restaurant in West Norriton Township

I came in today Sunday 18Mar2018. I have never seen a Burger King so effective. I came in at 2 pm. And Raymond took my order.. The young man was up beat and I have never seen anyone run a counter so effectively. A lady came in while I was waiting for me food and very abruptly checked in. My Burger was the best Burger (Whopper) I had in a long time. The East Norriton place where I live is not good at all at it's best. So I finished my meal and this kid came out saying he was sent home after two hours of working. He was disappointed as he lives in Philly and it does not seem like it's the first time. All in all This visit ended in disappointment because of this Manager, who IMHO, was out of line. She said the kid cursed and all his fellow employees that I overheard talking to him said that was a lie. It is a shame to see these situations when many kids don't want to work. I hope this kid gets complimented for working and the manager talked to on how to better manage employees. God Bless.. 4/22/2018 3 pm visit Again I tried this place. After driving around I got the taste for a BK Burger.. The East Norriton place is not good at all.. So I decide to drive to Jefersonville from East Norriton.. Went in.. Kids were laughing.. They finally saw me and took my order.. I had to ask for my cup to get a soda.. I should have left then.. Really.. You want to compete?.. Teach your cooka how to cook a burger.. Any issues?! Go the your Street Rd and Bustleton pike location in Feasterville. I go there often and no issues.. As a matter of fact none of those restaurants are bad.. People are friendly and the food is almost like what you see in commercials..My Whopper at your place was not cooked.. It was pink!! The Buns were cold and I ate in.. I opened the Burger right away.. I took two bites and got grossed out.. I was gonna throw it out but decided to show the Manager.. I owned a business before and nothing is worse then not knowing what your putting over the counter... She looked at it and she it's cooked.. I said not fully cooked.. This was repeated three times.. She offered a replacement with an attitude and I turned around and threw the trash out!!! Disgusting.. I am outside of Boston Chicken writing this before I calm down.. I wish more people would really post their experiences in these places.. My info os available if anyone wants to discuss this further.. I will be addint to this if there is...

First I'll start by saying I am a VERY patient individual. I know this review won't matter because I'm only one customer, but this is a reflection of your poor work ethic. At least 3 minutes I waited for anyone to say anything at the drive thru when I was the only one in line. When I got to the window, I was asked to pull up because my mobile order wasn't ready yet, fine. 15 minutes went by and a kid comes out to ask what the name on my order was. He leaves, comes back 5 minutes later and tells me they gave my order to someone else. He asked for my receipt and he took a picture of it. Another 20 minutes goes by and the manager comes out to say they're working on it. Another 10 minutes goes by so I go inside, THEN they start bagging my order. The manager was yelling at his employees to get the order ready because I've waited for an hour. There were at least 7 people in there working. I didn't even wait to get my full order at that point because I couldn't believe I wasted so much time in the BK parking lot. The worst part is my food was cold when they gave it to me. I know expectations are low for fast food restaurants but it was just poor management all around and that's putting it...

1st the order issue. Ordered a 4 piece chicken nuggets kids meal with applesauce, apple juice, and vanilla soft serve in a cup. I received chicken nuggets and fries only. I then asked for the ice cream in a cup while he was playing on the playground. I received it in a cone and had to pay separately even though it was to be part of the meal. I later realized there was no apple juice when my son asked for it. Had to go back up for that leaving him and my 4 month old again in the play area. It REALLY was not a difficult order.

2nd. The place is disgusting. I am not a clean freak, my son goes to daycare, but there is a certain expectation especially for a food chain that does not want to encourage rodents and roaches. None of the tables looked wiped down and food and napkins all over the floor. It was 12:30 so it could not have all been from that day. I had to go up in the play area and help my son at one point. It was so filthy with straws, trash, dirt, and food I don't think it's ever been clean. I literally stripped my son before getting him in the car and gave him a bath once home. Covid or not, it's just...