Dolce Cafe — Restaurant in West Palm Beach

The coffee was great. The young girl at the counter was kind and sympathetic. However the owner's concern for customers and future safety of customers are questionable. This morning I tripped over an uneven sidewalk within a few feet from her establishment. I realize the sidewalk falls under city limitations but I showed her my cuts and wanted to show her the hazard for her awareness only. Her first remarks were "I don't want to get involved with possible insurance issues" and that it was time for her to leave and her being past her time was costing her money". I assured her i just wanted her to know where I fell so that if inspector needed help he had someone to ask as I live 3 hours away. I shared that it was sad how insensitive she appeared to be. She then offered me a bandaid out of guilt as I waited on my coffee. I did report the damaged sidewalk to the city in hopes others will be safe. City has reached out to me already and noted they would mark the area while they figure out what to do. I am not from this town and could have simply walked away. The owner relies on her customer's business, the least she could have offered to do was report it to her county. The customer before me saw me fall and offered her name and number just in case. So yes, there are still folks that care. Owner, I do not need a reply from you. I was looking for an email to reach out to you directly but no method avaliable. Again, I realize sidewalks are not covered on your policy but one would hope that all business would care enough to report these types of close proximity hazards. You even indicated that the store attached to you was closer to the hazard. But...

I was expecting more based off the reviews. I ordered my coffee with no one else around and waited 30 mins. When I got my coffee, one was suppose to be dairy free (I’m allergic to dairy) and I could tell right away that my coffee had dairy in it. I asked the barista about it and he exclaimed “2%”, no, Im allergic so this tells me he didn’t care nor listened the first time…. Once I requested the drink to be fixed, the barista gave me a look of frustration. Once I got my coffee, it was one of the worse coffees I have ever had. My boyfriends coffee was suppose to be a cameral macchiato which it didn’t taste anything like it. At the bottom of the cup, there was black speck and super runny cameral. We had to throw away the coffee.

On a positive note, food was delicious.

Just wish allergies were more of a concern and customer satisfaction was...

The food and service is amazing. The lunch combos are the perfect portion and the prices are incredibly reasonable. The owner is fantastic and the sweetest person ever - the person who called her rude probably has a lot of other bad reviews. This is an awesome family owned business and a treasure to have something like this with fresh food, awesome soup selections that change daily and people who really care about the quality of their product and the happiness of...