Provident Jewelry — Local services in West Palm Beach

Absolutely incredible place—I highly recommend it! I walked in with low expectations, unsure if such a nice jewelry store would even consider fixing my stainless steel necklace and pendant. The attachment had broken, and the stone on the pendant was missing.

Despite being obviously busy, the owner immediately took the time to ask what I needed and began investigating the issue. She carefully measured my necklace, examined it with her tools, and cross-checked her materials on the computer to determine the best solution. She repeatedly consulted with her staff, ensuring everything was done properly. Within minutes, she found a fix, presented it to me, and got to work.

Not only did she reattach the pendant, but she also added a diamond to it—and even gave me an extra stone in case I ever needed it! I was beyond satisfied and eagerly reached for my wallet, but to my shock, she refused to charge me for the service or the stones. I repeat: she did not charge me.

It’s rare to find businesses that genuinely care for their customers, let alone a brand-new customer walking in wearing a tank top and carrying a skateboard. If you’re looking for a jewelry store that is honest, kind, and truly dedicated to customer satisfaction, this is the place to go!

Thank you for making my day, my week, and starting my month on such a...

Last week, my favorite necklace broke. It got stuck in a grocery store cart and thankfully, I was able to find and recover some of the pieces. I couldn’t wait and needed to fix it right away so I googled the first place I could find nearby in the West Palm area and there popped up Provident Jewelry. It had great reviews so I drove there immediately. There was Linda to greet me, the customer service coordinator, and she was so kind, understanding, and professional! After explaining to her what happened and the meaning and value of my necklace, I gave her the necklace and the broken pieces. She kindly asked me to wait for a few minutes while she went in the back and promised me she would be right back. After only a couple minutes she came back and the necklace was fixed!! I was so overjoyed and I couldn’t believe she got my necklace fixed so fast! I would definitely recommend this jewelry store to anyone who needs repairs in the West Palm Beach/Palm Beach area, and I know I will go back myself in the future. Thank you Provident Jewelry and thank...

I had so much home repair and needed very fair market value for many items I have not used in years. I had visited many resale shops but they were consignment only and didn't understand the value of my sterling silver, antiques, jewelry and lalique pieces that I had just sitting around. I saw an ad for Provident Jewelry on tv and they were my best hope. An awesome professional gentleman, Jacob Kodner, who is the director of antique and estate acquitisitions came to my home to make it easy on me and gave me the best prices for everything and wrote me a check on the spot so I didn't have to wait for months for anything to sell. I was so happy and HIGHLY recommend them. My home repairs were more important to me than anything and I could begin work right away with the check they wrote me and having Jacob come to my home was a convenience beyond belief. I will always recommend them. Thank you Jacob and...