Wendy's — Restaurant in West Palm Beach

Sat in line at 1:50am for 10 minutes waiting for the person in front of us to order. By the time we got to the drive thru speaker to order it was 2am. No answer. We waited, said hello, no answer. After rushing to Wendy's from another closed fast food joint; I was becoming frustrated. We waited to drive up to the window, to try to order....the manager immediately said, "we are done." I tried to explain that we had been in line before close and waited to order, but he was very clear that they weren't going to take my order. So I asked to have the number to call his manager, and he, the manager of this establishment said "you can call corporate," and closed the window. Well, I tried to submit a complaint to corporate; however, I cannot do so without a receipt and a store number, which I do not have because I could not order. I get it, I was there at 2am and due to circumstances out of my control I could not place an order until exactly 2am. He in no way was obligated to serve me because I was not able to place my order before 2am. But c'mon, show a little compassion. There was no one behind me in line. I wanted 2 sandwiches, and I honestly was there at 1:50am. And then when I ask for a phone number he closes the window on me and walks away. I'm very disappointed Wendy's. You were always...

I'm tired of these workers acting like we owe them almost every night I eat fast food and this Wendy's has some of the worst customer service from the females rolling there eyes to the males messing up orders constantly act like they making 20hr there very bougie we pay your wage us customers so the fact that I've been here four nights in a row for a biggie bag and every night they get the order wrong these employees need training or to be fired were spending our hard earned money i specifically ask for no tomatoes on one everything on the other and when you say okay pull foward like you got everything and being lazy and careless they put no toppings on both sandwiches and yea I'm pissed because i work for my money for these folks and they clearly dont care about anyone slamming windows in your face These employees are beyond rude not coming here anymore horrible service And btw its was jbc with no bacon just cheese on both idk if they being petty but managment please do something it dont matter if it's a dollar item and everybody cant afford a 10 -15 on one meal 0 courtesy 0 customer service 0 fries where old to and they hold the bag to make it seem like they giving you fresh food like we can't feel or taste old from...

So me and my daughter's cousins and her of course came for a quick snack after the amazing time at the pool. We enter to see carpet in a Wendy's of all places and a ungodly smell. We order 4 sandwiches, we originally asked of no tomato on one but it was to hard for the cashier to understand. Anyway we go to the bathroom to wash our hands but to see filth and have no soap. My daughter said the the dryers were near about the hight of a 3 year old which she said was a uncomfortable. We go to a table to see crums on our seats. No containers for ketchup. We sit down and wait 26 MINUTES FOR 3 SANDWICHES AND THE FOURTH ONE WASN'T EVEN DONE. We were very upset... and other people were also upset. We saw a man say for his bacon burger did not have bacon. The manger had to help all the employees even do simple tasks. I think he was the only decent one there. We eat and the burgers we good themselves and the other Wendy's we have ever went to we great. We leave upset because our "fast food " arives 26 minutes late and we also payed extra for a double to recive a single. Sorry if this was long hope people know to not go here but to any other Wendy's. Thank You lets pray this Wendy's get visited by...