I love crumbl. I love their cookies, and was super ecstatic to find that they had opened a location close to my home. I went in today to buy a party box, and ordered 8 chocolate chip, 2 churro, and 2 nutella. I requested the nutella in a separate box as I was bringing them to my family, which one of my family members has a nut allergy. The cashier seemed very confused about the request and I had to repeat several times how I wanted the cookies. She finally seemed to get it but instead of doing the party box as requested, she tried to charge me extra (3 dollars per cookie) for the two on the side simply because I had asked for them separately. I tried to explain several times that I still wanted the party box, but due to allergies I could not have the nutella next to the other cookies. Another employee attempted to help, but also told me I would be charged because they were separate despite a food allergy! Finally a third employee came by and was able to help me and not overcharge me. When it was finally settled, the cashier said that nutella did not contain nuts, it was just chocolate. Nutella has nut in the name! If I wasn't so vigilant and relied on the employees knowledge my brother could have gone into anaphylactic shock! Please please please train your staff better about what your products contain as well as procedures for food allergies. I should not have to plead my case with employees for something that is very common.