Subway — Restaurant in West Virginia

It all started when I called to make sure they were open around 9:50pm they said yes I was happy told em I be there soon they insisted to take our order over the phone we told them the order as I pulled up they got the end of my order I went in assuming it would be getting ready I see four people and one was new I guess being trained into a man coming from the back asking if I ordered on phone and then kept asking me to repeat my order despite me saying it over and over not seeming to get it I gone to subway for 18years and never seen this insanity order was simple ultimate bmt with American toasted little lettuce and garlic aioli and a number twenty no bacon and heat meat with cheese my friend is autistic and hates extra stuff in the end they forgot the 2x cheese on both and ended up toasting the meat instead of microwaving tries to add lettuce to my simple sandwich barely any chicken and then before confirming adds some galic aioli to my friends sandwich and when i said no he has issues with textures and probably wont eat it just smeared the mistake to cover it up on the sandwich hoping thr meat and cheese would cover the sauce taste very pissed and never gonna go back to this store i shortened best i could but never go to chestnut ridge worst store. As a note friend didn't eat his food and reacted...

Rated this store one star because there is a lot it leaves to be desired. My sandwich was very dry, I have attached the pictures below. Then the two staff members that worked on Friday Sep 10th at the noon to 1pm shift were really unprofessional or their training went out the window a long time ago. They were chatting each other mid sandwich preparation ( something I have not seen in fast food places) . Like yeah, hold on while I tell my coworker about not wanting to go work at the other Subway store, then I'll get back to your sandwich. They did not spread the topping evenly on my sub, and just seemed uninterested in what they were doing the whole time I was there. I was really tempted to leave and just not take my sandwich with me, but I was really hungry. Needless to say, I will not be returning to...

Tonight I got a BLT with avocado, and a Philly. There was an older gentlemen and a younger guy working. They were both so kind (even to the lady ahead of me who was being kind of a Karen). They asked about every detail for both sandwiches to make sure they got it right. These were the best subway subs I’ve ever had. Not only were these two incredibly kind, detailed and great at customer service in general, their store was incredibly clean. They wore gloves and hats, the counters/tables were clean, the food was dated, and the convenience was fully stocked. There was also great parking, it was also free! It got very busy while I was in there but with only two workers service was moving quickly, their time management is impeccable. If you want subway in Morgantown, this is the...